Epicor`s Platinum for Windows Front Office provides customer relationship management to small businesses

The Epicor Software Corporation recently announced their very latest cutting-edge technology to assist small to medium-sized businesses in their growth as well as customer satisfaction.

Platinum for Windows Front Office is a fully integrated Customer Relationship Management (CRM) solution, uniquely designed for small to medium-sized businesses that usually operate with limited budgets.

The innovative, smaller version concept duplicates the award-winning Platinum ERA products designed for enterprise-sized companies. The breakthrough Platinum for Windows Front Office (CRM) technology fully integrates and links with Back Office applications, sharing vital information which equips company staff in making decisions that affect customers, resulting in a personalised and profitable one-to-one relationship.

Platinum for Windows Front Office, powered by Clientele is Epicor`s award-winning sales force automation and customer support solution. Updated Front Office information such as prospect and customer data can easily be viewed along with Back Office information, such as part numbers, pricing and shipping data.

Platinum for Windows is not only one of Epicor`s core financial accounting solutions but is also one of a kind, offering advanced features that are unparalleled by similar financial accounting solutions. Immeasurable in comparison, Platinum for Windows renders a full database audit trail, integrated budget management, advanced allocations, consolidations and inter-company processing.

The solution`s simplicity of point and click, due to its Windows familiarity, allows users to create a customer account from within Front Office applications. Through the integration of Front and Back Office, the application will automatically populate the accounting database with all relevant customer data, ensuring data consistency throughout the customer`s lifecycle. The easy-to-use system administration features include a complete log of all synchronised activity between Front and Back Office operations.

Through the systems integration and quick deployment of Front and Back Office applications, small to medium-sized businesses are now empowered with a strong foundation to integrate various solutions as the company grows.