Comverse, the supplier of software solutions to MTN and Vodacom and over 30 service providers throughout Africa, has supplied Eurotel Praha, the largest wireless operator in the Czech Republic, with "Who Called Me" for deployment to the carrier`s more than four million GSM subscribers.
Who Called is an element of Comverse ImPact, a solution featuring quickly deployable call completion services designed to have a positive impact on revenues.
Comverse Who Called notifies consumers, by SMS, of phone numbers of inbound calls that cannot be completed for reasons such as: out-of-range user, depleted device battery, turned off device, or if a caller upon reaching the voicemail system hangs up without leaving a voice message. With Who Called, many calls lost to the network are now made available to subscribers, which can lead to a rise in network activity and additional revenue when Who Called users call back the initiators of the calls.
"Who Called is a convenient free service for Eurotel customers who want to know who was trying to contact them when they were unavailable, and then have the option to call or text them later. Deployment was quick and the launch went well," said Garrison Macri, Eurotel chief commercial officer.
"The value to Eurotel is that it addresses all calls in the network - increasing call completion and helping us to better serve our subscribers. Those with voicemail will now be able to obtain the telephone numbers of callers who don`t leave messages. Those without voicemail will be notified of the many calls that until now were not reported by the system."
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The Comverse ImPact Services suite makes it possible for service providers to increase ARPU (average revenue per user). ImPact leverages current network equipment and subscriber usage habits to introduce new, successful services with a very short time-to-market. ImPact improves call completion rates by introducing new call completion services that generate new traffic, such as Who Called and Notify Me, and by increasing penetration and usage of the current voicemail service. ImPact services are easy to deploy and intuitive to use -- requiring little or no user education -- and are designed to deliver a quick and attractive return on investment.
Eurotel
Eurotel Praha, spol. s r.o. is the largest provider of wireless voice and data services in the Czech Republic. In September 2003, the company reached almost 4.02 million customers. Eurotel`s GSM (900/1800MHz) and T!P (450MHz) networks cover 99% of the Czech Republic`s more than 10 million residents. Eurotel is the owner of the UMTS licence for the operation of the third generation of mobile services.
In addition to regular postpaid tariff services, Eurotel offers prepaid cards under the Go brand and a full range multimedia services and content including video, MMS, voice, WAP, and SMS. Eurotel is the only mobile operator in the Czech Republic to offer two cutting-edge technologies for mobile (wireless) data transfer. General Packet Radio Service (GPRS) and High-Speed Circuit-Switched Data (HSCSD) are available to both postpaid and prepaid customers. Eurotel`s high quality services include SuperSound technology, which ensures clean voice connections, and 281 roaming partners in 125 countries worldwide.
Eurotel has been awarded the ISO 9001:2000 certificate based on international standards of quality. Independent auditors have confirmed that Eurotel has built an operational system that guarantees quality, stability, and consistent service.
Eurotel Praha, spol. s r.o. is a limited liability company owned by Cesk'y Telecom, a.s. (51%) and Atlantic West B.V. (49%). Atlantic West B.V. is a joint venture of Verizon Communications (NYSE: VZ) and AT&T Wireless Services (NYSE: AWE).
Comverse
Comverse, a unit of Comverse Technology, Inc (NASDAQ: CMVT), is the world`s leading provider of software and systems enabling network-based multimedia enhanced communications services. More than 400 wireless and wireline telecommunications network operators, in more than 100 countries, have selected Comverse`s enhanced services systems and software, which enable the provision of revenue-generating value-added services including call answering with one-touch call return, short messaging services, IP-based unified messaging (voice, fax and e-mail in a single mailbox), 2.5G/3G multimedia messaging (MMS), instant communications, wireless information and entertainment services, voice-controlled dialling, messaging and browsing, prepaid wireless services, and additional personal communication services.
Other Comverse Technology business units include: Verint Systems Inc, a leading provider of analytic solutions for communications interception, digital video security and surveillance, and enterprise business intelligence; and Ulticom, a leading provider of service enabling network software for wireless, wireline, and Internet communications. Comverse Technology is an S&P 500 and NASDAQ-100 Index company. For additional information, visit http://www.comverse.com.
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