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ExecSoft guards users against greatest data threats

Johannesburg, 04 Aug 1998

Executive Software has announced a new version of its file recovery product: Network Undelete for Windows NT. Version 1.1 of the product is being released at a time when new research findings are exposing common misconceptions about the sources of computer data loss.

A study performed by data recovery specialist Ontrack Data International (www.ontrack.com) has brought to light the fact that nearly five times as much data loss is caused by human error, such as accidental file deletions, as is caused by computer viruses.

"Further data reveals that 80% of backup tapes fail to recover lost files or are not available at the critical moment of need," comments Dave Terespolsky, MD of Server Tools, local distributor of Executiver Software products.

Network Undelete provides the broadest range of data protection. It surpasses the NT Recycle Bin functionality to recover files from the NT command line, NT File Manager and from every remote computer on the network from the administrator`s desk - a first for any platform.

New features in version 1.1 include drag-and-drop file deletion from NT Explorer, support for Digital Alpha, and international support that provides compatibility with non-English versions of Windows NT. Current customers can obtain upgrade information at www.execsoft.com.

Grant Fleming, network administrator at AGI Digital Imaging in Charlotte, North Carolina, says: "One of my co-workers accidentally deleted 21 system files that had been 100-250MB in size. This was a shocking loss and I originally thought that if we got 50% of the files back it would be amazing. I was able to recover 95% of the files! Your software saved our system and our lives. We are looking like heroes now just because we knew the right company to call right away."

Computer viruses are a huge destructive threat and virus detection software is widely reported on in computer magazines. "With 50 new virus strains discovered each month, antivirus software can become obsolete even before it`s installed. Yet, surprisingly, viruses account for only 7% of all data loss," adds Terespolsky.

In fact five times as much loss (32%) comes from human error, such as accidental file deletions, formatting of disk drives, trauma caused by a drop or fall, or doing faulty back-ups. (Sources: Ontrack Data International at www.ontrack.com and Storage Management Solutions Magazine at www.wwpi.com).

But backup tapes guarantee protection, right? Not according to Ontrack Data International with data recovery centres in Washington DC, Los Angeles, Minneapolis, London, Japan and Germany. It estimates that 80% of tape backups fail or are not available at the critical moment they are needed.

This is due to old, worn, or broken tapes, lost or mislabelled tapes, corrupted data, or the fact that the data wasn`t recorded in the first place because of accidental file deletions or a PC hardware problem such as dirty disk heads. These new facts put Executive Software Network Undelete and its network-wide data protection into the "must-have" category.

Terespolsky observes: "Executive Software Network Undelete provides the broadest safety net available to recover the widest range of important files, including those that are not currently sent to the Windows NT Recycle Bin or to back-up tapes. It saves hours of time by providing quick recovery of accidentally deleted files and makes lengthy searches through back-up tapes a thing of the past."

Features

Exclusive features of Network Undelete include:

The Recovery Bin: This provides expanded features and replaces the Windows NT Recycle Bin to capture a broader range of deleted files. This includes files that are deleted from the command line, Windows NT File Manager, and all other applications that do not send files to the Recycle Bin. It undeletes all files that were deleted using the standard Windows NT delete procedures. The Recovery Bin functions in a similar way to the NT Recycle Bin for local users, with the additional benefit that system administrators can connect to users local bins and recover files when they need support.

Undelete Direct From Disk: Network Undelete includes breakthrough file recovery technology that enables system administrators to undelete files directly from any NTFS or FAT disk drive on the network. If a user discovers he has deleted an important file, even after he has also purged his Recovery Bin, the system administrator can get it back for him. The Undelete From Disk feature is most successful when done immediately after the file was deleted, as disk activity may cause the file to be overwritten.

Emergency Undelete Feature: This function is used to recover files that were accidentally deleted even before the user installs the full Network Undelete product. Emergency Undelete allows the user to run the product from a CD. This precaution prevents the installation of the product itself from overwriting the very same file it is being used to recover. One user saved herself two months of work by using this feature to recover some accidentally deleted database and software development files.

Full Security: Only the owner of a file or his network administrator can recover files from the user`s Recovery Bin. Undelete from Disk can only be accessed with administrator privileges. Network Undelete client and administrator versions fully support Windows NT security permissions and privileges.

Executive Software products are distributed and supported in South Africa by Server Tools.

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Editorial contacts

Frank Heydenrych
Frank Heydenrych Consultants
(011) 452 8148
frank@fhc.co.za
Dave Terepolsky
Server Tools
(011) 646 0811
sales@servertools.co.za