FileNet Corporation, the leading provider of enterprise content and business process management solutions, today announced the general availability of FileNet Email Manager, a new FileNet P8-based suite that helps organisations easily capture, organise, monitor, retrieve, retain and share e-mail content for improved decision-making processes and adherence to regulatory compliance requirements.
Forrester Research predicts the worldwide e-mail message archiving market will grow from $197 million in 2003 to a peak in 2006 of $994 million with a compounded annual growth rate (CAGR) of 38% for the period 2003 to 2008. Forrester estimates the e-mail message archiving market in 2004 was $432 million. [1]
FileNet Email Manager is designed to help organisations manage the growth in corporate e-mail and support their need to comply with government regulations for managing e-mail as business records. FileNet Email Manager is the first solution that is designed to make e-mail content an active element of an organisation`s business processes while helping to simplify and automate the declaration of e-mail messages as business records.
FileNet Email Manager`s rules-based technology takes an intelligent approach to determining the value of an e-mail`s content. Rather than simply storing every e-mail, FileNet Email Manager applies predetermined business rules at the server level to automatically assign the proper lifecycle criteria, enabling the automated enforcement of compliance with limited user interaction or user-related errors.
An estimated 35 billion e-mails are generated every business day, up from 10 billion e-mails daily just five years ago. Employees use e-mail for communication and as a workflow tool to track decisions, request approvals, or to collaborate on documents. Business decisions, official memos and other valuable records encapsulated in e-mail messages provide a record of business transactions. Today, many organisations implementing storage-based e-mail management strategies can actually increase organisational and compliance risks by creating a "digital landfill" where these records are stored, but not always easily found or disposed of. This approach also fails to address the potential for return on investment gained from leveraging e-mail content in driving business processes.
According to Forrester Research`s September 2004 research note titled "Message Archiving Becomes Part of ECM and Storage": "The message archiving market is on a path of transition from standalone solutions to integrated message archiving and records management (RM) products."
The report also states: "Integration with an ECM universal content repository reduces the number of repositories an enterprise must manage, and makes it easier for firms to implement RM policies consistently. Message archiving and RM will merge to the point where a single solution is used to manage all forms of records - whether they are documents, transactions, or messages."
"We believe e-mail management and related corporate compliance needs are best addressed through a combined enterprise content and business process management solution," said Martyn Christian, chief marketing officer for FileNet.
"Applying a storage-only approach to the problem can be a costly proposition that overlooks the true business value available from e-mail content. We believe FileNet Email Manager is the only solution with the ability to leverage an organisation`s records and business process management investment. It does so by placing e-mail content in the context of business processes and, at the same time, reducing the risks associated with the enforcement of records policies through a tightly integrated records management solution."
Complements FileNet Records Manager Suite
Like FileNet`s Records Manager suite, FileNet Email Manager is a component of FileNet`s P8 ECM platform and enables a tight coupling of e-mail content with business-critical applications. FileNet Email Manager selectively captures e-mail content as defined by predetermined business rules based on the properties of the e-mail itself. This e-mail content can include shared documents, contracts, project files, or messages that initiate business processes in FileNet Business Process Manager suite.
FileNet Email Manager is a server-based e-mail management solution that integrates with popular corporate e-mail systems like Microsoft Exchange and Lotus Notes mail servers and desktop applications such as Microsoft Office.
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FileNet Corporation helps organisations make better decisions faster by managing the content and processes that drive their business. FileNet`s enterprise content and business process management solutions allow customers to build and sustain competitive advantage by managing content throughout their organisations, automating and streamlining their business processes, and providing a spectrum of connectivity needed to simplify their critical and everyday decision-making.
FileNet solutions deliver a broad set of capabilities that integrate with existing information systems to provide cost-effective solutions that solve real-world business problems.
Since the company`s founding in 1982, more than 4 000 organisations, including more than three-quarters of the Fortune 100, have taken advantage of FileNet solutions for help in managing their mission-critical content and processes.
Headquartered in Costa Mesa, California, the company markets its innovative ECM solutions in more than 90 countries through its own global sales, professional services and support organisations, as well as via its ValueNet Partner network of resellers, system integrators and application developers.
Safe Harbour Statement under the Private Securities Litigation Reform Act of 1995: Safe Harbour Statement under the Private Securities Litigation Reform Act of 1995: This release may contain forward-looking statements that involve risks and uncertainties, including statements regarding the anticipated benefits of FileNet Email Manager suite. Words such as "anticipates", "expects", "intends", "plans", "believes", "may", "will" and similar expressions are intended to identify forward-looking statements.
Among the important factors that could cause actual results to differ materially from those in the forward-looking statements are unforeseen difficulties related to the integration and inter-operability of FileNet`s products, FileNet`s ability to develop, complete, introduce, market, distribute and gain market acceptance for its products and technologies in a timely manner; unforeseen technical difficulties related to the development and optimisation of FileNet`s products; announcements of technological innovations, new products or product enhancements by FileNet or its competitors; general market conditions; and other factors detailed in the FileNet`s filings with the Securities and Exchange Commission, including its recent filings on Forms 10-K and 10-Q.