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FireID expands UK market presence with first option tech support partnership

Johannesburg, 02 Jun 2010

FireID, a leading provider of world-class security applications for mobile authentication, today announced a partnership with First Option Technologies to provide technical support services to FireID's growing customer base in the UK market.

Working with UK distributor CiRRUS Management Solutions, First Option will provide 24x7 service to enterprises based in the UK and Ireland for FireID's mobile two-factor authentication. First Option has also adopted FireID's innovative technology into its own day-to-day operations to offer secure authentication to its entire customer base.

First Option will provide a wide range of support service offerings to meet the business needs of FireID's UK customers, including rapid response capabilities. First Option's fully trained staff will provide the reassurance needed to reduce the risk of deploying technology in a critical security capacity. FireID's authentication software ensures secure payments, transactions and virtual private networks (VPNs) access from online identity theft. With FireID, end-users generate a one-time password via their mobile phone to securely and conveniently log in to online banking, e-commerce Web sites, cloud-based applications and VPNs.

"We're looking forward to working with FireID to provide a full go-to-market solution for UK channel partners and customers," said Tim Considine, managing director of First Option Technologies. "FireID's proactive decision to back its strong product offerings with a comprehensive technical support offering demonstrates its dedication to further success in the UK market."

"There is an immediate need across industries for FireID's mobile two-factor authentication solutions to protect sensitive transactions, and the market cannot wait," said Martin Woolley, director of CiRRUS. "This urgent demand calls for an experienced, agile support partner, and First Option is the safe pair of hands that can handle the job. With First Option in place, customers can feel confident that support is immediately available from deployment and beyond."

"FireID is committed to the success of our UK customers, and we have forged partnerships with market-leading organisations to ensure it," said Jenny Dugmore, CEO of FireID. "Our partnership with First Option provides our customers with additional assurance that they can deploy the solution with the necessary technical support services on demand. With our hand-picked selection of first-rate partners, FireID has put all the measures in place to offer a complete package for UK channel success."

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First Option Technologies

First Option Technologies provides world-class technical services for clients across the Globe. Based in the Hampshire countryside near Alresford, UK, First Option has been meeting the needs of its technology partners for more than 20 years. The privately owned firm is focused on the delivery of technical services and providing long-term vision for their partners. For more information, visit www.fo-tech.co.uk.

CiRRUS Management Solutions Ltd

CiRRUS assists technology companies in all aspects of business development. With more than 30 years of global experience in IT security and networking solutions, services and distribution with direct and indirect enterprise and services providers, CiRRUS has the expertise and connections required to help companies succeed in the market. CiRRUS has been instrumental helping to align and drive a number of innovative technology vendors into the market.

FireID

FireID is a leading provider of mobile two-factor authentication. Founded in 2006, FireID is located in Stellenbosch, South Africa and has offices in the US and UK with a broad international network of distributors and resellers. With increased transaction fraud and identity theft, strong authentication has become an essential component for any online or mobile application. FireID's world-class authentication solutions meet the growing authentication needs of corporations, government agencies and end-users who require highly secure and convenient online access to password protected accounts. For more information, visit http://www.fireid.com.

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