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Foschini upgrades TRIAD account management system

The Foschini Group, one of Africa`s largest fashion retail groups, has signed a contract with PIC Solutions to upgrade its TRIAD adaptive control system.

TRIAD 8, from Fair Isaac Corporation, is the latest version of the leading adaptive control system. TRIAD provides account and customer management capabilities in a package that combines predictive analytics, decision-making software and expert strategy consulting to automate and improve credit and customer management decisions for lenders. By making the right decisions for every account in a portfolio, lenders are able to increase revenue, reduce losses, improve customer service and ultimately, increase portfolio profitability.

Foschini recently celebrated its 10th anniversary of implementing TRIAD, which has generated significant year-on-year improvements in the management of its private label cards portfolios.

Terry Weyer, Credit Planning Director at The Foschini Group, states: "We have always enjoyed a close relationship with PIC Solutions and they have gained an intimate understanding of our company`s goals, dynamics and systems. Over the last 10 years, TRIAD has proven to be an effective account management solution for our organisation and we are excited about the new capabilities of TRIAD 8."

Stephen Leonard, Managing Director of PIC Solutions, adds: "Lending institutions throughout the world are seeking better ways to meet the ongoing challenges of today`s highly competitive marketplace. Clients using TRIAD have achieved remarkable returns, ranging from reduced delinquency to more effectively supported portfolio growth. Our PIC strategy consultants will apply their knowledge of Foschini and their extensive TRIAD experience to ensure the success of this upgrade."

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Fair Isaac

Fair Isaac Corporation (NYSE: FIC) is the pre-eminent provider of creative analytics that unlock value for people, businesses and industries. The company`s predictive modelling, decision analysis, intelligence management, decision management systems and consulting services power billions of mission-critical customer decisions a year. Founded in 1956, Fair Isaac helps thousands of companies in over 60 countries acquire customers more efficiently, increase customer value, reduce fraud and credit losses, lower operating expenses and enter new markets more profitably. Most leading banks and credit card issuers rely on Fair Isaac solutions, as do insurers, retailers, telecommunications providers, healthcare organisations and government agencies. For more information, visit www.fairisaac.com

PIC Solutions

PIC Solutions provides customer management solutions to a wide range of blue-chip organisations. We are experts in the fields of credit, risk and marketing and have an established track record of success powered by solutions.

PIC Solutions is the Fair Isaac alliance partner for the Africa and Middle East region and from offices in Cape Town and Johannesburg, provides all sales and support for the entire suite of Fair Isaac products and services. This includes consulting, project management, integration services, first line software support and ongoing maintenance.

Our ongoing commitment is to enable clients to optimise the credit lifecycle of their business.

Editorial contacts

Frans Labuschagne
PIC Solutions
(011) 759 0300
Info@PICSolutions.com