Achieving a phenomenal quantum leap in levels of IT performance through the power of IT service management (ITSM) is within the grasp of any IT service provider. Foster-Melliar will host breakfast presentations in Johannesburg and Cape Town at the end of September 2005 and explain to delegates exactly how to achieve this.
Foster-Melliar, a wholly owned subsidiary of black-owned Xantium Technology Holdings Limited and leading local provider and pioneer of ITIL and IT service management in SA, is hosting a breakfast that focuses on how leveraging your IT infrastructure can dramatically improve your IT organisation`s performance.
The first session is taking place on Thursday, 29 September 2005, at the Cape Town Grand West Casino and the second session taking place on Friday, 30 September 2005, at the Johannesburg Park Hyatt Hotel.
Both venues were fully booked on the day the invitations were extended, emphasising the need in the corporate market for understanding the correct approach to ITIL and implementation of ITSM strategies.
The dynamic keynote speaker at the breakfast is Derrick Plank, a well-versed Foster-Melliar ITIL guru who will be looking at a three-dimensional view of service delivery and will share some staggering statistics on how to double, triple, even quadruple current IT effectiveness.
"The sky becomes the limit once you start thinking outside the box of ITIL in the context of ITSM, and realise a much broader benefit derived from best practice frameworks. Clearly aligning IT strategy with that of the business becomes a given, making investments that much more effective. Service delivery extends far beyond the borders of service management and the hosting of breakfasts such as these is a prime opportunity for us to share with delegates exactly what`s involved and what we know works best," says David Anderson, CEO of Foster-Melliar.
The Foster-Melliar breakfast presentations provide guests with the opportunity to network with thought leaders from the Foster-Melliar and Xantium teams and get answers to tough questions from those in the know.
"Knowledge and understanding are two powerful tools in growing and developing your ITIL strategy and making it an integral part of ongoing business and financial success," concludes Anderson.
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Foster-Melliar, a wholly owned subsidiary of black-owned Xantium Technology Holdings Limited, is the leading local provider and pioneer of ITIL and IT service management in SA since 1994. Driven towards optimising IT services within organisations, Foster-Melliar offers a host of solutions to assist companies to capitalise on their IT investments. Foster-Melliar focuses on an end-to-end service management solution in the form of training and consulting services.
FM Software, a division of Foster-Melliar, boasts a broad range of software products that assists organisations to manage and control their infrastructure and in doing so, dramatically improves the efficiencies and effectiveness of their IT services while proactively managing their costs. For more information on Foster-Melliar, visit www.foster-melliar.co.za.
For more information on Foster-Melliar or to register for our next breakfast event, visit www.foster-melliar.co.za.
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