Tracey Newman, managing director of FrontRange Solutions South Africa, is to leave the company at the end of April for personal reasons.
"I have reached a time in my life when the needs of my two-year-old son are paramount," Newman said today.
Newman has been with FrontRange Solutions South Africa for eight years, five as managing director, in which time it has become the strongest-performing region of all the company`s global operations.
"As difficult as it is to move on from a successful company, my decision has been made somewhat easier by the fact that growth opportunities as well as our current performance and product roll-out are all pointing strongly in the right direction," Newman said.
FrontRange Solutions Global Chief Financial Officer, John Hillyard, paid tribute to Newman`s achievements: "Total revenue this year will be up by 80% compared with revenue five years ago, before Tracey took over leadership of the company. And the momentum is positive - this year alone, the company is expected to generate an annual growth rate of 30% in licences, 38% in total revenue and 61% in total income.
"We`re disappointed that Tracey is leaving FrontRange Solutions but we respect her decision and wish her well, knowing that she will always be a proud FrontRange Solutions brand ambassador," said Hillyard.
Following Newman`s departure and until a new regional managing director is appointed, Paul Bornhutter, product manager for South Africa, will be customers` leadership point of contact in South Africa. In addition, Hillyard, as the company`s global chief financial officer, will be joined by FrontRange Solutions` professional services head, Paul Steadman, in becoming more directly involved in leading the South African operation.
Hillyard said these arrangements indicate clearly how important this region and the company`s customers here remain to FrontRange Solutions globally.
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FrontRange Solutions is the leading independent provider of service management and CRM applications designed specifically for the SME and distributed enterprise markets. Our applications and solutions allow organisations to manage extraordinary customer relationships and provide exceptional service. The company is headquartered in Pleasanton, California in the United States, with offices in Colorado, United Kingdom, Germany, Italy, South Africa, Australia, China and Singapore.
FrontRange product families include GoldMine, for customer relationship management, team-based contact management and sales forces automation solutions; and HEAT, for complete service management including help-desk, knowledge management, asset management and service level management.
FrontRange Solutions drives business decisions for market-leading companies such as Affinity Logic, Barloworld, British American Tobacco (SA), Nissan, Coris Capital, Daimler-Chrysler, Datacentrix, De Beers, Financial Services Board, Johannesburg Water, Standard Bank and Volkswagen SA.
FrontRange has earned more than 60 major industry awards, including: Software Magazine "Hot 500", Windows Magazine "Win 100", Call Centre CRM Solutions Magazine Editor`s Choice, RealWare Award for CRM, WinMag.com WinList Award, Entrepreneur Magazine Best Software, Call Centre Solutions Product of the Year, and InformationWeek Top 50 Application Service Providers.
For more information, please visit our Web site at www.frontrange.co.za or contact us on +27 11 325 5600.
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