FrontRange Solutions has been named as a market leader by CRM Magazine, the pre-eminent business publication covering customer relationship management, in its 2006 CRM Market Awards.
FrontRange's Goldmine software is honoured in the "Small Business Suite CRM" category for its broad range of CRM functions and immense customer following.
"The CRM industry is showing continued momentum, marked by its second straight year of double-digit growth. Our 2006 CRM Market Leader Award recipients are largely responsible for this turnaround as they continue to help their clients make better use of customer data," says David Myron, Editor-in-Chief of CRM Magazine.
Says FrontRange CEO Michael McCloskey: "We're honoured to be clearly recognised by CRM industry experts at such an exciting time in our company's history.
"The success of FrontRange has truly been a team effort. We will continue to strive for excellence in innovation and leadership to meet the needs of our customers and partners, and the industry as a whole."
A global leader in service management, CRM and voice application solutions for the small-to-midsize and distributed enterprise markets, FrontRange Solutions has received numerous accolades from industry experts. CMP Media's VARBusiness magazine recently ranked GoldMine as one of the best mid-market products. GoldMine was one of only five products featured in the "Business Software" category. VARBusiness editors selected only 45 of the more than 150 vendors that submitted more than 350 nominations.
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FrontRange Solutions develops award-winning software and solutions used by more than 130 000 companies and over 1.3 million seats worldwide to manage a wide variety of business relationships and provide exceptional service. Headquartered in Pleasanton, California, global offices include United Kingdom, Germany, South Africa, Australia, Poland, Russia, China, Australia and Singapore. FrontRange product families are designed to optimise customer investment by their interoperability, specifically for small to medium enterprise (SME) and distributed enterprise organisations.
Solution families are defined by three customer-centric market areas: customer relationship management (CRM) including GoldMine; IT service management including the HEAT, ITSM and Infrastructure Management product lines; and communication interaction management including IP Office, GoldMine IP Voice Suite and IP Contact Center. This comprehensive product set provides a unique customer service and support scenario, designed to be unrivalled in the market today.
Customers representing 44% of the Fortune 100 and 76 % of the FTSE 100 include Coca-Cola, Shell Oil, Prudential Securities, 'Electricit'e de France, Mack Trucks, Campbell Soup, Avaya, Bechtel Corp, Bank of America and Turner News Network. South African customers include De Beers, Standard Bank, Volkswagen SA, UCS Solutions, Bytes Technology, Dawn Wing Couriers, Life Healthcare and ArabellaSheraton. For more information, contact (011) 325 5600 or visit www.frontrange.co.za.
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