FrontRange Solutions has been identified by leading research house Gartner as a global market leader in the "IT Service Desk for Enterprise Management" market, based on new licence revenue.
The company held significant market share in 2004 in IT service desk solutions for enterprise management markets.
The Gartner report entitled "Market Share: Enterprise Management, Worldwide, 2004" was written by analyst Laurie Wurster.
Says FrontRange chief executive Michael McCloskey: "We believe the report further recognises FrontRange as a global leader in the IT service management marketplace. FrontRange was able to grow total licence revenues during the 2005 financial year by more than 24% over the prior year, and we believe our unique offerings are allowing us to increase market share. Our performance clearly shows that we are delivering what the market wants.
"Our IT service management solutions make good on our strategy to deliver a strong solution portfolio, designed to help customers realise the full business value of their technology assets, services and investment."
In results reported earlier this month, FrontRange increased licence revenues by 25% in its 2005 fiscal year, which ended 30 April. The worldwide enterprise management market grew 11% in 2004 to $6.2 billion, according to Gartner.
"Service management is critical for fulfilling all the requirements faced by today`s IT organisations - delivering better service and optimising business performance, improvement of productivity, reduction of risk and acceleration of time-to-market," said Kevin J Smith, vice-president of product for FrontRange Solutions.
"We believe Gartner`s report demonstrates that enterprise buyers worldwide continue to choose FrontRange IT service management solutions to fulfil these critical requirements. The aggressive investments we`ve made in HEAT, our new technology foundation, and new applications including ITSM have been enthusiastically received by our customers and the market. These solutions enable our customers to proactively address critical initiatives including corporate governance, IT best practices, ITIL and Sarbanes-Oxley. Beyond the strong broader market share, we are now the leading provider of distributed ITIL-enabled solutions for the US."
Two FrontRange Solutions products, HEAT v8.0 and IT Service Management v5.0, received PinkVerify status in 2004 from Pink Elephant, a leading global IT management best practices education and consulting provider. PinkVerify is the only independent certification programme worldwide that recognises IT tools that integrate with IT management processes.
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