Global 360 appoints 93 Degrees as value-added reseller

Global 360, an international leader in process and document management solutions, has signed the South African-based 93 Degrees as a value-added reseller (VAR). A provider of business process management (BPM) solutions and services primarily to the financial sector, 93 Degrees is ideally positioned to add value to current and prospective Global 360 clients.

Speaking of the engagement, Tim Stanley, Global 360 regional sales director, Africa, says 93 Degrees has a very competent business consulting capability, in addition to the technical skills required to implement client solutions. “This partnership will allow us to leverage on the offerings of both companies to enhance the value to our customers. We see 93 Degrees playing an integral role in the solutions we design and showcase to the financial services and manufacturing market,” he says.

Pieter Steyn, 93 Degrees director and principal consultant, says: “We view the Global 360 partnership as a strategic enabler of our objective: To provide big-picture solutions that address the issues of people, process and technology in pursuit of a client's business strategy. Our domain expertise is perfectly complemented by the business-centric Global 360 suite of BPM products and solutions.”

This new agreement will enable 93 Degrees to benefit from its relationship with Global 360. “Global 360's solutions allow us to address the whole business process lifecycle: They assist us with discovery, analysis and design by enabling us to model and simulate processes, and to build a business case by illustrating the impact of process design changes.”

He adds that Global 360's products also provide a mature and configurable run-time solution to manage high-volume business processes. "What this means is that after implementation, you then also have operational and historical management information to support business decisions, and can feed the actual process results back into the simulation models,” says Steyn.

“We are particularly excited about the Global 360 Case Management tool," he added. "Case360 allows us to look at business subjects holistically and manage multiple processes, rules, deadlines and events within the context of a case file."

By way of example, Steyn explains that taking on a new contractor is typically a document-intensive process that can be well supported by traditional process management. "Case management, however, allows you to manage and maintain the contractor's case file as a whole, with the ability to trigger work when a contract expires, to schedule and track compliance reviews or add new resources to a site.”

“We have always believed in the right tool for the job. We do not just sell a product. We identify a business need, and then apply the right tool for the job. This is how we have built our business,” he concludes.