Global 360, a leading provider of business process management (BPM) and optimisation solutions, today announced it has been positioned in the Challengers Quadrant by Gartner, Inc, in its "Magic Quadrant for Business Process Management Suites, 2006" report. According to the report, "A BPMS enables the direct control and management of operational processes in near-real-time by business managers and process owners to better meet today's business cycle time needs and enable more-agile processes."
Products from challengers demonstrate the ability to make all aspects of the business process tangible, manageable and operational by business managers and process participants, in addition to IT.
With its suite of BPM products, including G360 Enterprise and Business Optimisation Server (BOS), Global 360's unique end-to-end solutions deliver for organisations who need to manage the complete process lifecycle - not just the process. Global 360's BPMS capabilities help customers to take a holistic view, gaining perspective in each step of the process and making informed decisions with the right data in the right context.
In its current market position, Global 360 is distinctive in its ability to support the BPMS needs of companies large and small, with the financial strength to continue investing in new and innovative product development, in response to customer demand. The scalability and adaptability Global 360 demonstrates to customers and decade of experience in client care create an environment for Global 360 to lead the BPMS market into the future.
"Today's competitive landscape requires organisations to remain flexible to customer needs," said Michael Crosno, CEO of Global 360. "Global 360 is the only BPM solutions provider combining the tools necessary to optimise critical business processes and create long-term competitiveness in the market. Our mission is to provide best-in-class client service and technology that enables our customers to achieve industry-leading customer care."
Many of the world's leading organisations from all major industries, including Nike, Revlon, AIG, AFLAC and CapitalOne, have leveraged Global 360's BPM solutions to streamline their business processes to create efficiencies, enhance revenue and decrease total cost of ownership. Global 360 is committed to growing and developing its current BPMS offerings to reflect ongoing customer needs and market demands.
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The Magic Quadrant is copyrighted 2006 by Gartner, Inc and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Global 360
Global 360, Inc is a leading provider of business process management and optimisation solutions for Global 2000 organisations. With over two decades of experience, Global 360 provides organisations with a competitive-edge by automating, measuring and improving resource-intensive business processes across different communities, including customers, employees and partners. Building on our strength in financial services, government and insurance, Global 360 empowers sites for more than 2 000 customers in 134 countries. Global 360, Inc is headquartered in Texas with operations in North America, Europe, and the Pacific Rim. For more information about Global 360's BPM solutions, please call 1 214 520 1660 or visit the company Web site at www.global360.com.
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