Great Plains announces availability of Sales and Marketing Series

Great Plains Africa has announced the availability in South Africa of the Sales and Marketing Series of Great Plains Siebel Front Office to complement its existing business management software solutions.

Great Plains Siebel Front Office is a comprehensive solution that fully integrates front and back office operations, enabling midmarket companies to increase their customer satisfaction as well as business efficiency.

Doug Reid, general manager of Great Plains Africa, says, "Customers can now go to a single source for a complete, tightly integrated front and back office solution. The Sales and Marketing Series enables more effective targeted sales, more effective Customer Relationship Management (CRM) strategies, marketing and service. It ultimately improves customer service, loyalty and profitability, giving customers the advantage they need to compete successfully in an ever-changing business world."

The Sales and Marketing Series, developed by Great Plains and Siebel Systems, automates all sales, marketing, service and electronic business processes across the enterprise. It is highly customisable, easy to use, rapidly deployable and fully integrates with the Great Plains eEnterprise back office solution. It streamlines the entire sales process with such features as comprehensive opportunity and account management, robust pipeline and forecasting analysis, fast quoting, complete sales libraries and product catalogues, sophisticated product configuration, powerful territory management and patented mobile synchronistion technology.