Grotek Communications (Pty) Ltd, specialising in the import, supply and service of telephone-related equipment has been appointed by Plantronics as its sole VAR specialising in Plantronics Call Centre and Office Headset Solutions.
Grotek, with its established customer base and excellent service record, is well positioned to grow the Plantronics marketshare.
Gillian Grobler, Managing Director of Grotek, comments: "We are delighted to align Grotek with a superior brand such as Plantronics. This agreement cements a working relationship which spans many years.
"Restructure of the company has taken place which has primarily resulted in the establishment of Johannesburg-based corporate headquarters to house the sales, installation and service divisions," continues Grobler.
"Grotek`s continued commitment to Plantronics and dedication to ongoing customer service will ensure a mutually beneficial relationship for both companies," comments Ismail Desai, spokesperson for Plantronics Master Distributor: Africa.
"This is the commencement of an exciting growth phase for Grotek," concludes Grobler.
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Grotek is an independent company, established for 14 years and specialising in telecommunications audio products. Previously know as Remez, Pretoria and renamed Grotek three years ago after a share buy-out (MBO). Grotek has built up an enviable customer base through marketing consistently superior products and supplying excellent after sales service and maintenance.
Plantronics
Plantronics, Inc, introduced the first lightweight communications headset in 1962 and is recognised as the world leader in communications headsets. Already the number one supplier of communications headsets in the call centre market, Plantronics has expanded into the office, residential, mobile/cellular and computer audio market segments. The publicly held company (PLT: NYSE), headquartered in Santa Cruz, California, was founded in 1961 and maintains offices in 19 countries with more than 2 600 employees. Plantronics products are sold and supported through a worldwide network of authorised Plantronics partners, and are available nationwide through retail, consumer electronics, cellular and PCS stores. Products and information about the company can also be found at http://www.plantronics.com/
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