Tellumat Telecoms, a leading supplier of business voice communication systems, has appointed Group 108 as an approved supplier of the award-winning Inter-Tel range of voice and call centre solutions.
Bennie Langenhoven, GM of Tellumat South Africa Telecoms division, stresses that the appointment of Group 108 was as a result of a clear commitment from the company to focus on business process improvement solutions for its customers based on the Inter-Tel product range.
The involvement of Group 108 in the IT space makes it an ideal partner to add new generation voice solutions to its portfolio.
The Inter-Tel range of products consists of:
* The entry-level "convergence 30", with built-in DSL modem, WiFi, VOIP and networking capability, provides one solution for voice and data for users up to 40 extensions.
* The CS 5000 Platform is a rack-mount IP-centric voice server that is aimed at the upper mid-market and lower enterprise customer with full IP functionality and flexible endpoints as well as very cost-effective and feature-rich call centre functionality for small and medium call centres.
* The Inter-Tel Axxess Platform is aimed at the large multi-site enterprise customer and provides a very competitive offering in the larger call centre space. The Inter-Tel platform also offers a full suite of solutions, including collaboration tools, unified communication platforms, voice recognition, text to speech, IVR platform and many more.
Dennis Naidoo, CEO of "108 technologies", the technology division of Group 108, stated that the product range is ideally suited to the South African market because it provides a robust, scalable and flexible voice solution at a reasonable and competitive price point. There are a range of solutions to meet the customer`s requirements from a functionality and financial perspective. All solutions are available as upfront purchases or rental models with standard and extended warranty options. There is also a range of service/maintenance options that can be tailored to customers` requirements.
In South Africa`s fast converging network landscape, Group 108 and Tellumat offer turnkey solutions for any business requirement. With a national footprint and qualified personnel, Group 108 can support multiple sites and ensure business continuity.
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