Hall-Mark Global solutions unveiled plans to integrate Dialogic's Computer Telephony Media server software, hardware and Computer Telephony applications into Compaq Computer Corp. servers.
According to Michael Aitken, MD of Dialogic distributor, Siltek Telecoms, Hall-Mark intends to market the bundled solutions via select VARs versed in both telephony and data networking technologies.
"They were interested in high quality VAR's who could add to their program and who were willing to invest in expanding their technology expertise," says Aitken.
Aitken explains that the Hall-Mark initiative was one of several CT programs unveiled in recent months that aims to profit from a budding marketplace for convergence solutions.
"At its integration centre, Hall-Mark will build Compaq Windows NT-based servers with Dialogic boards, Dialogic CT Media server software and CT applications from independent software vendors (ISVs). The ISV agreements are under non-disclosure but will encompass private branch exchange (PBX), unified messaging and call centre software," says Jeff Bawol, VP at Hall-Mark.
Dialogic's CT Media is telephony middleware for designing standards-based PBXes that support messaging, interactive voice response (IVR), fax, automatic call distribution and other multivendor telephony applications.
Bawol concludes that the Dialogic-Compaq deal is integral to Hall-Mark's plans to partner with other emerging channel players including Web integrators, ASPs and ISPs.
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Siltek Telecoms
Siltek Telecoms is a specialist telecommunications distributor within the Siltek Technology Supply Chain Group, and has agreements with some of the world's leading vendors. It is the master distributor for the AVAYA range of voice products and Active Voice Corporation's portfolio of PC-based voice processing systems and Computer Telephony Integration (CTI) solutions. Controlled by Kunene Technology Ltd, Siltek Telecoms is committed to becoming the supplier of choice for telecommunications VARS and independent resellers.
Siltek Limited
Siltek Limited is the leader in the Technology Supply Chain with projected turnover of R3-billion in the year to end-June 2000. Listed on the Johannesburg Stock Exchange, Siltek comprises several complementary operating divisions, each of which is a dominant player in its niche area.