Integrated ERP & CRM software producer HansaWorld sees its global user base increase, as customers around the world bear witness to rich functionality, low cost of ownership, easy implementations and local support.
Choosing a complete business software solution has always been an expensive and complicated exercise. HansaWorld provides their customers with a different experience. Darius Rhoda, Financial Manager of Spec Tiles, a South African supplier of imported tiles, says: "We looked at four systems and saw that HansaWorld was more cost effective and user-friendly than the other systems being considered."
Business software investments often include a considerable hardware upgrade cost. According to Axel R"oder, Managing Member of leading security brands distributor Echo-line, this is not the case with HansaWorld. "Another key benefit I would like to mention is that we did not need to upgrade our hardware. In fact, HansaWorld is much leaner on system resources than our previous system," he says.
The implementation of a new business software solution can include many undesired results - missed project deadlines, lengthy installation processes, disparate departmental functioning, and miscommunication between the various project teams, to mention a few. However, HansaWorld customers have more positive comments to share. Sandra Farrer, M.D. of Edumeds, a retailer of school books and stationary in Namibia, said: "The implementation was carried out professionally and the team kept strictly to the proven HansaWorld Implementation Methodology, which ensured minimum growing pains on the new system. It was also reassuring that a programmer was on site so that most last minute wishes could be addressed right there and then."
Access to real time information is especially relevant to the sales team, in order to quote on available stock, order sufficient quantities, and meet customer satisfaction levels. Management needs to decide on a system that will meet not only today`s needs, but also the growing requirements of the business. Rhoda at Spec Tiles says: "We needed to give salespeople the possibility to check stock levels from whichever office they were at and thus be able to sell confidently. We were looking for a solution that would support our multi-location set-up and are happy to state that with HansaWorld, our salesmen at any of our nationwide stores, have on-line access to stock information. I believe this will give a further boost to the already fast growth of our company and I can say that the system has really added value to the business."
Many business software solutions do not meet the changing demands of a dynamic global market and competitive industry. HansaWorld is committed to staying abreast of current trends and meeting the changing needs of their customers. Gendata, a Finnish printer consumable manufacturer, opted for the HansaWorld small business solution when they first installed the software. As Gendata grew, their requirements changed and they were able to upgrade to a suitable version of HansaWorld. Mikael Gestrin, CEO of Gendata said: "We have used HansaWorld products for many years and have found upgrading to the different products simple. The work processes within each application are identical, meaning that very little time is spent on training the users."
HansaWorld software also allows real-time mobile access to the system through Nokia business phones - the HansaWorld Business Organiser. Viewing and editing customer information, placing orders, checking stock levels or viewing account details - this can all be done using the HansaWorld Business Organiser. This functionality can revolutionise the sales team when conducting business away from the office. Gestrin says: "It will help us to improve our customer relations as the sales people will have real time access to customer account details at all times."
These customer successes prove to making an ERP business solution choice easy. HansaWorld customers confirm their business benefit as they provide testament to their choice of business software.
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HansaWorld Enterprise is one of the broadest integrated ERP and CRM suites on the market. The solution has more than 45 fully featured modules and a wide variety of functions that make it suitable for almost any size or type of business.
HansaWorld distributors can be found in most countries in Europe, Latin America, Africa, Asia and the Middle East. HansaWorld pays considerable attention to developing its software and making use of new technologies. It is a member of Forum Nokia PRO, a program that provides advanced technical, business development and marketing support to selected companies creating the next generation of software for the business phone platforms from Nokia.
For more information please visit www.hansaworld.com
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