All revolutions begin with a thought, followed by passion and determination - business is no different. Until now, no application has existed to service the staggering demand for automated operations necessary for effective business functioning.
Helpfile Secure Business identified this lack, what followed was four years of passion and determination to design an affordable application, with all the features of an ERP designed for a larger enterprise, but at a fraction of the cost and not industry specific, to secure their data and manage all their business operations.
The solution:
A world first. The Helpfile, Business Operating System (BOS) is customised to any business, within hours, at an affordable rate. Set to revolutionise the way in which the SME or big enterprise, conducts business, regardless of industry type.
Employees have access to an infinite resource centre on suppliers, CRM, help-desk, as well as all company information regarding stock, orders and assembly line control. Due to the setup of BOS, data is also kept clean, updated and not duplicated. Quoting, invoicing and cost-estimates can be automatically generated and sent to the client through the system, whether by mail or fax. Sales leads and new jobs can be tracked, queued and flagged for action, throughout the processes required for the jobs completion. BOS also boasts an infinite file repository facility.
Managers have accurate access to reports on any job at any given stage, on all employees and their current status regarding workflow as well as historical information on all business processes and comprehensive reports on financial statements. Managers also have the ability to view employees` workload, delegate tasks automatically and keep up to date on the latest interactions made by the company to any of its clients.
Helpfile has benefited from using BOS over the past two years in the management of its data recovery division by: an immediate increase in business because ALL tasks and calls are automatically monitored, workload is distributed more effectively, staffing requirements were halved within the first month, and over the two years BOS has been running at Helpfile, it has not experienced any system down time.
Helpfile gives ongoing support training on the BOS system, 24-hour technical service and remote configuration and support where necessary. BOS is the ultimate application to manage all your business operations and functions for all industries, any size, national or international. For more information, please visit our site: www.helpfile.co.za.
Share
Editorial contacts