Hindujas acquires outsourcing call centre
Outsourcing firm Hindujas has bought a 100% stake in the UK-based call centre operator Careline Services, states RTT News.
The purchase gives Hindujas access to Carelines outsourcing call centre services to companies such as Unilever, British Sky Broadcasting and the Virgin Group.
This is the outsourcing firm's first acquisition in the UK, and it expects the business to rapidly grow in the next few years.
Henkel, Accenture sign outsourcing agreement
Henkel, a Fortune Global 500 marketing company, has signed an agreement with Accenture to deliver application management services, writes TMCnet.
The contract is for six years, providing local applications and related project services to Henkel's North American business. This agreement allows Henkel to collaborate with one company for local and global applications and achieve cost efficiencies.
"Our work on the global applications programme has given us a thorough understanding of Henkel's application management needs and where we can deliver value for the client,” says Mathias Metzger, senior executive in Accenture's consumer goods and services practice.
Software exports on the rise
The software sector in China recorded a 33.7% year-on-year increase, states Capital Vue.
The value of the software outsourcing sector increased by 112.6% in the first five months of the year, to $7.48 billion.
According to Yi Xiaozhun, vice-minister of commerce, China's exports of software and its software outsourcing business will soon face challenges as its advantage in terms of competitive labour costs diminish.
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