How Microsoft Dynamics saves you money

In these hard economic times, your company can gain a competitive advantage by focusing on upgrading or replacing your business management solutions (such as your ERP or CRM software). You need to EVOLVE your thinking and put your business first in line to take advantage of growth opportunities when the economy gets back on track. To really get the most out of your ERP and CRM systems, you should take advantage of these quiet times and train your staff up on the system, thus ensuring that you are ready to capitalise on your investment when the economy picks up again.

Your Microsoft Dynamics ERP business solution saves you money by

1. Increasing your operational efficiency
2. Increasing your employee productivity
3. Leveraging off your existing IT investment

How does it do this?

* Automates and streamlines your critical daily operations (such as invoicing and producing your financial reports, or freeing up capital through better inventory management), resulting in maximising your efficiency and productivity, and thereby reduces your costs.
* By increasing your operational efficiency, we help you respond rapidly to the changing demands of your business, providing you with more complete insight across your organisation (real-time data) so you and your people can make timely and informed decisions with increased confidence.

* Microsoft Dynamics looks and works the same as your other Microsoft Office products. Your employees are therefore familiar with the software and able to train quickly as they already know how to navigate their way around the software. This not only saves you time and money for their training, but it is also quickly adopted by your staff.
* Workflows eliminate your manual, inefficient processes.

Your ERP system integrates seamlessly with other Microsoft software (such as Office and Outlook), which means that:

* You don't need to spend extra money on software to make your existing systems compatible with your business solution. This helps maximise your investment in Microsoft technology and increases your ROI.
* Your access to data is simplified as your ERP system integrates with a broader suite of familiar Microsoft tools. Your Microsoft Dynamics CRM business solution saves you money by

1. Retaining your customers and revenue
2. Increasing your operational efficiency
3. Increasing your employee productivity
4. Eliminating unnecessary marketing spend

How does it do this?

* CRM gives you the tools to analyse and respond quicker to your customer queries by streamlining the management of your customer relationships, and connecting your customer data (such as emails, quotes etc). All of this helps improve your customers experience.
* Assists with building sustained relationships and new opportunities.
* Drives customer satisfaction and retention as you are able to address their needs quickly and efficiently.

* Your CRM software eliminates duplicate data entry (due to seamless integration with Microsoft Office Outlook), improves demand forecast.
* Can be adopted rapidly across a decentralised enterprise.
* Tracks and manages your customer opportunities and relationships, saving you time.
* Gives your employees the visibility into data needed to gain more accurate demand forecasting.
* Improves overall performance and cost-effectiveness.

* CRM provides a centralised location for all your customer data, reliable and instant access to that data, and automated workflows which replaces your time consuming manual processes.
* Your solution improves field productivity and reduces your overhead costs by unifying your contact information and orders across your sales and accounting departments.

* You are able to create targeted marketing lists and integrate your campaigns with direct-selling teams.
* Your online marketing programs are all automated through your CRM system.