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How to spot phishing, vishing, smishing

By cyber security expert and J2 Software CEO John Mc Loughlin
John Mc Loughlin, CEO, J2 Software.
John Mc Loughlin, CEO, J2 Software.

Phishing, vishing and smishing attacks have increased significantly, leveraging advanced technologies and personalised tactics to deceive individuals and organisations. These threats exploit personal information, such as names, birthdays and shopping habits, to craft convincing fraudulent communications that urge immediate action, like clicking on malicious links or divulging sensitive information.

According to Gartner, phishing remains a top cyber security threat, with attackers employing multiple channels – including e-mail, text messages, voice calls and QR codes – to gather information and compromise systems. The sophistication of these attacks has increased, making them harder to detect and more damaging when successful.

Cyber security is an ongoing battle. The recent attacks on major retailers have shown that no one is immune. If you receive an unexpected message or call requesting sensitive information, it's crucial to pause and verify. When in doubt, hang up, don't click, and don't respond.

To protect yourself and your organisation, consider the following best practices:

  • Be sceptical of unsolicited communications: Treat unexpected calls, e-mails or texts with caution, especially if they request personal information or prompt immediate action.
  • Verify before you act: Instead of clicking on links or calling numbers provided in suspicious messages, independently search for official contact information to confirm the legitimacy of the request.
  • Avoid sharing sensitive information: Legitimate organisations typically do not request sensitive data through informal channels. If you're unsure, refrain from sharing personal details until you've verified the request.
  • Stay informed about emerging threats: Attackers continuously adapt their methods. Staying updated on the latest phishing tactics can help you recognise and avoid new forms of deception.

Gartner's research highlights the need for a risk-based approach to threat management, focusing on the most likely and impactful cyber security threats. By prioritising threats like phishing and credential abuse, organisations can allocate resources effectively to mitigate risks.

It's time to stop dreading cyber security and start mastering it. By staying alert and informed, we can prevent attacks and protect our digital lives. Stay alert. Prevent attacks. Stay informed.

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J2 Software

J2 Software is a cyber security-focused technology business founded in 2006 to address the critical need for effective cybersecurity, governance, risk, and compliance solutions that are practical and purpose-built. With the continued rise of cybercrime, identity theft, and confidential data leakage, J2 Software's mission is to provide managed cyber security services that are not just a competitive advantage but an absolute business necessity.

Our comprehensive managed cyber security services cater to businesses of all sizes, ensuring greater visibility to identify risky behaviour and enhancing the capability to respond effectively to prevent losses. We understand that cybersecurity is essential for protecting valuable assets and maintaining business continuity.

J2 Software delivers essential tools that empower organisations to take control of their technology spend. Our hand-picked solutions, combined with expert services, provide complete visibility over our customers' environments while reducing risk and lowering costs.

With a dedication to improving the cyber resilience of our customers, J2 Software has expanded its reach globally, serving more than 700 customers across 5 continents. Our commitment to innovation, reliability, and customer satisfaction has made us a trusted partner in the ever-evolving landscape of cybersecurity. Partner with J2 Software to safeguard your digital assets and secure your business's future.

Editorial contacts

John Mc Loughlin
J2 Software
(021) 461 1223
john@j2.co.za