HP`s MC/ServiceGuard and Open Market`s Transact Combine to Deliver High-availability E-commerce Offerings for Online Customer Automation, Ordering and Payment and Order-tracking Applications
Hewlett-Packard Company and Open Market, Inc. today announced a joint technology agreement to certify Open Market`s Transact Internet-commerce enterprise application to work with HP`s mission-critical MC/ServiceGuard technology. Transact`s certification with MC/ServiceGuard provides failover protection to ensure that the Transact application remains available even when systems fail.
Open Market is the first member of HP`s Domain Commerce alliance program to integrate HP`s MC/ServiceGuard with its products.
Open Market`s Transact performs many of the most critical transactions in the e-commerce process, including aggregating payment, tax, shipping and other critical transaction services for one to thousands of merchants. Running the Transact application on systems configured with MC/ServiceGuard offers e-businesses a highly available solution on the HP 9000 Enterprise Server platform.
The e-commerce package allows e-businesses to significantly reduce downtime for online retail sites and backend order-processing systems. This results in increased revenue potential and improved customer, partner and supplier communications.
Open Market`s Transact product provides a complete set of end-to-end electronic-commerce services including online customer automation and authorization; online order and payment processing; online order tracking and status; and online customer service. Coupling MC/ServiceGuard with Transact in a highly-available cluster of HP 9000 Enterprise Server systems allows customers to complete their e-commerce transactions, even during unplanned downtime.
"Open Market is a key e-commerce player, and we are pleased they have selected HP as a solutions partner," said Nigel Ball, general manager for HP`s Internet and Systems Application Division. "Combining our solutions will provide customers with a mission-critical configuration, a pre-requisite for moving business online."
Today`s announcement extends HP and Open Market`s alliance to provide HP enterprise customers with an e-commerce solution that combines the power of the HP Domain Commerce server platform with Open Market`s industry-leading Internet order-management capabilities.
"Transact e-commerce services enable companies to bring products and services to the Internet market rapidly and aggressively using the best digital merchandising available," said Jeff Bussgang, vice president of marketing for
Open Market. "Now with HP`s MC/ServiceGuard, we`ve added a new dimension to our e-commerce offering by making it mission-critical."
The new HP and Open Market solution is currently available through HP Consulting or Open Market`s Professional Services Organization.
About HP
Hewlett-Packard Company is a leading global provider of computing, Internet and intranet solutions, services, communications products and measurement solutions, all of which are recognized for excellence in quality and support. HP has 127,200 employees and had revenue of $42.9 billion in its 1997 fiscal year. Information about HP and its products can be found on the World Wide Web at http://www.hp.com.
About Open Market
Founded in 1994, Open Market, Inc. provides high-performance products and professional services that allow its customers to engage is business to business Internet commerce, information commerce, and communications. Open Market`s distinguished roster of global customers includes all of the world`s top 14 national telephone companies and six of the top 15 Internet service providers. Open Market is headquartered in Burlington, Massachusetts, with offices in Canada, Japan, the Netherlands, Italy and Australia. For more information visits its web site at http://www.openmarket.com.
Share
Editorial contacts