IBM intros BPM practice
This is for companies such as marketing, human resources and finance, as well as industry-specific processes such as insurance claims, campaign management and compliance.
Drawing on the expertise of thousands of IBM consultants from around the world, the new practice provides solutions at all phases of process transformation, from enterprise strategy and governance to specific process solutions.
IBM business process management (BPM) and service-oriented architecture experts will provide these services from a variety of locations in the US and around the world.
According to InformationWeek, the product provides a shared process repository and administrative interface that will serve as the new front end of IBM's BPM portfolio.
But the separate process engines, which run the processes, and the associated development environments, used to create and modify the processes, are all still there behind the scenes.
BPM systems give business and IT a shared environment in which they can collaborate around process models - visual diagrams that are easy for business analysts to understand, but that also enable IT to add executable code.
These systems then let the user monitor and quickly change processes to improve performance or adapt to new business conditions, but without the extensive coding and development work associated with conventional application development.
Onstage, Caterpillar, an IBM customer who is a vendor of cat machines and engines based in Peoria, Illinois, explained how it has been focusing on transforming various parts of its business including supply chain optimisation, inventory reduction and labour cost across its 500 locations in 50 countries, writes IT World Canada.
Caterpillar's CIO, John Hellar, says connecting the digital and physical worlds allows the company to manage a smart fleet of trucks that applies analytics to track scheduling and cost.
“We are confident we will deliver more than one hundred million dollars in annual benefit through those set of processes,” says Hellar.
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