IBM unveils Case Manager

IBM has released a software tool designed to help businesses manage and automate the growing amount of unstructured data entering workflow processes, states V3.co.uk.

Unveiled at the vendor's Information-on-Demand conference, the IBM Case Manager gives firms the ability to integrate content and processes within a central system and then use collaboration tools and social software to more quickly evaluate the data and make a decision, IBM said.

Craig Rhinehart, director of enterprise content management product strategy at IBM, told V3.co.uk the software will provide several benefits to businesses by addressing key issues they are facing.

Ullico Insurance, a provider of multi-line insurance, financial services, and administrative products recently implemented a business process management (BPM) solution to meet its IT business process needs, writes Infor Tech.

In an effort to improve efficiency and reduce cost, Ullico Insurance, under the leadership of its CIO, James Tierney and its director of enterprise architecture, Melvin Novak, sought to align some of the business processes performed by the IT department with the existing IT infrastructure.

They aimed to evolve the company's existing client-server-based application into a more enterprise-based solution that could be utilised by it's many lines of business.

The California Channel has installed a Software Generation (SGL) archive to improve its offline workflow procedures.

The channel is a public service broadcaster funded entirely by California's cable TV operators for citizens' access to the proceedings of the California Legislature. The SGL archive integrates with Avid's Sundance automation, an Omneon server and a SpectraLogic T120 tape library.

Prior to installing the SGL archive, the network's excess video content was offloaded to stand-alone disk drives, which meant that tracking and reloading content was problematic.