IDWS is fast expanding its market share in the provision of permanent leased-line connections to SME and large corporate companies.
Although primarily active in Gauteng, IDWS is in the process of expanding its leased-line operations to both Cape Town and Durban. With an increasing demand for IDWS-provided leased-line services in both of these regions, IDWS will be expanding its infrastructure in both of these centres in the very near future. Plans are currently also being put into place to offer leased-line services to other regions including the North West Province, Northern Province and Mpumalanga.
When asked why many companies where choosing IDWS as their preferred leased-line supplier, Shaun Botha, Networking Manager at IDWS, explained that not only does IDWS provide its clients with fast reliable connections, but the level of technical support and back-up service that IDWS provides is very hard to beat. IDWS`s leased-line services are also competitively priced which offers clients value for money.
Most business have become sick of paying their ISP large amounts of money every month for slow, sometimes highly multiplexed internet connections and bad customer service. This is where IDWS differs from most of its competitors and the reason why IDWS has been able to capture a large part of the market, explains Botha. IDWS is committed to providing its clients with only the very best when it comes to leased-line connectivity.
IDWS oversees all aspects of leased-lines from the installation process to the daily monitoring. A dedicated team at IDWS liaises with Telkom to ensure that all new installations and line upgrades are carried out as speedily as possible.
The IDWS Network Operations Centre monitors all client lines 24 hours a day and does all Telkom fault reporting and follow-ups on the client`s behalf. Clients are provided with full line Utilisation Stats free of charge which allows them to see exactly how much data they are transmitting.
IDWS provides its leased-line clients with the following services:
* Overseeing of Telkom line installations
* 24/7 proactive line monitoring by the IDWS NOC
* Line utilisation stats
* Router sales and rental
* Router configuration
* Firewall protection
* DNS services
Companies or individuals requiring more information on IDWS`s leased-line services or who wish set-up an appointment with an IDWS consultant for a no obligation quotation, can e-mail shaunb@idws.com or call 0860-ONLINE (0860-665463).
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