At present, with the world economy in the state it is in, everyone is tightening their belts. Individuals are giving up luxuries and holiday plans. Companies are cancelling Christmas parties and projects are shelved for better days. It would be very easy to put training expenses in the "not-necessary-at-this-time" category; however, that would not be very wise.
Consider the following quote: "Excellence is an art won by training and habituation... We are what we repeatedly do. Excellence, then, is not an act but a habit." (Aristotle 384 BC - 322 BC)
Aristotle noticed that humans generally strive for excellence. The question was how to achieve it and until today, this question has not changed. Aristotle's conclusion was that excellence is only attained by training the mind, body and spirit. Even then, the greatest minds of the time recognised the value of training. Not all creatures have the ability to be trained. That ability is one of the traits that we use to determine intelligence and a higher level of consciousness. Humans excel at this ability. That is why we have survived through the ages while other species have become extinct.
Training touches on all levels of consciousness. Very few goals would be attained without at least some measure of training. We can conclude that some of the benefits of training relating to employees would be: increased morale, job satisfaction and employee engagement, a greater sense of confidence and purpose and a positive impact on employee retention. Continuous and targeted training sends a powerful message throughout your organisation on the importance of staff and staff well-being to the company. It supports the creation of a loyal and dependable workforce, which brings great benefits to the organisation. Some of these are increased profitability, increased proficiency and creativity, reduced support costs, process improvements and a more evenly distributed workload.
Training is commonly accepted to enhance employees' personal ability (eg communication), to develop management skills (eg total quality management, teamwork), improving speciality skills (accounting, project management), assisting in implementing the human resource management system (identify talent, assign talent, evaluate talent and develop talent) and in the pursuit of an innovative organisation. A "company of innovation" relates to the organisation's ability to improve its performance.
In the pursuit of a company of innovation, maintaining control of vital corporate records is widely accepted as a key element of organisational success and minimising risk. We all know that managing enterprise content such as documents, records, scanned images, e-mail and Web content can be difficult. Enterprise content management (ECM) is about managing your information assets. An ECM framework enables the management of information assets across an organisation and ties into all platforms and programmes together.
The Association for Information and Imaging Management - The ECM Association (AIIM) is the leading international authority on information and content management commonly known as ECM. For over 60 years, AIIM has been a neutral and unbiased source for helping organisations understand the challenges associated with managing documents, content, records and business processes. Therefore, their training is technology-independent. Delegates benefit by understanding the concepts and processes behind enterprise content management no matter what technology they are using. The AIIM training uncovers the trends that will affect managing records in the coming years and helps organisations get ahead of the curve. AIIM Master Certificate programmes on enterprise content management, enterprise records management, business process management, information organisation and access, and now e-mail management, run regularly in South Africa. NokusaEI, the only accredited AIIM trainer for South Africa, acts as a presenter.
The content covered in the EMM (E-Mail Management) AIIM course is impressive - it is relevant, up to date, well thought out and presented. I recommend it with confidence to any business users or technical solutions persons that require strong foundational understanding of this complex environment. AIIM has done excellent work in bringing this training to the market.
Mark Uren - Enterprise Architect - Absa
Have you ever asked yourself how resilient and adaptable your organisation really is? Can your business or department remain sustainable regardless of constant challenges in the market and changes in the environments? If not, the message is simple: It needs to be. Training is one of the surest ways of making your company flexible and sustainable. Now that we have a lull in economic activity, it is the perfect time to catch up on long overdue training and development. Especially in the field of information management which is usually grossly neglected. Now is the time to:
*.Review what you have done in the past with your information and how you did it.
*.Look at better ways of dealing with information, content and records.
*.Use training to either improve your plan or develop a new plan for managing this most crucial asset in your organisation.
When things turn around, as they always do, you will be in a more advantageous position to deal with the new challenges and have a much better competitive position in the marketplace.
Should you be interested in attending any of the AIIM programmes or want more information, please contact Lidia Grundlingh, the Training Coordinator at NokusaEI on (011) 791 1028. Alternatively, you can e-mail Lidia at lidia.grundlingh@nokusaei.com. The 2009 training schedule is now available.
Please click here to see the diagram in this NokusaEI press release.
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