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IFS Applications helps Swedish utility enhance business processes

Renova, the leading waste management and recycling company in western Sweden, has extended its use of IFS Applications. The agreement covers consulting services for the development of the existing IFS solution as well as the implementation of new components for customer relationship management (CRM), invoicing, human resource management, and business performance.

Renova has more than 700 employees and offers training, consulting and other services as well as the collection, transportation, sorting, and treatment of waste. In 2000, Renova selected IFS to supply standard business applications and currently uses IFS Applications for engineering, maintenance and purchasing/inventory management. Renova has now decided to increase the pace of implementation of IFS Applications.

It has also purchased further components and invested in IFS` portal concept to simplify implementation and reduce training requirements for users. Portals enable easier collaboration with customers and suppliers via the Internet, which will enable Renova to evolve more competitive business processes.

Christian Baarlid, president of Renova, commented: "The aim of developing our business processes is to increase our competitiveness in the Gothenburg area and western Sweden. Our focus on customer service, availability, quality and the environment requires a modern, integrated system that we can grow with. Since we know from experience and the investments we have made that IFS has an excellent product and is very committed, we are increasing our collaboration. After all, recycling is part of our lifestyle at Renova."

"Renova is a key customer for IFS, with business processes that span a wide range of areas within the service sector," added Bj"orn Bergqvist, regional manager for IFS in southern Sweden. It`s very encouraging that our efforts to establish long-term customer relationships are paying off and that IFS is a strategic partner of Renova."

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Renova

Renova AB, owned by 11 municipalities and operating in a region with a population of about 900 000, is the leading waste management and recycling company in western Sweden. Renova invests considerable resources in the development of environmentally optimised waste materials solutions. By selling recycling services, Renova aims to provide inhabitants, companies and municipalities in western Sweden with trouble-free and environmentally-friendly waste management. More than 90% of all the waste handled is recycled. The remaining 10% is landfilled at sites that are subject to stringent safety measures. Renova is a full-service supplier and controls the whole recycling chain, from consultation and collection to treatment, and can thus guarantee quality and good environmental care.

In 2001, Renova handled more than 700 000 tons of waste. With 700 employees, the company reported revenue in excess of SEK 800 million.

IFS and IFS Applications

IFS develops and supplies component-based business applications for medium and large enterprises. IFS Applications, which is based on Web and portal technology, offers 60+ enterprise application components used in manufacturing, supply chain management, customer relationship management, financials, engineering, maintenance and human resource administration. IFS provides customers step-by-step evolution to the extended enterprise with e-business solutions that offer partner, customer and supplier collaboration. A leading global business applications supplier, IFS has 3 150 employees, with sales in 47 countries. The company is listed on the Stockholm Stock Exchange (XSSE: IFS).

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