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Improved security at Steve Biko Academic Hospital

Local converged network provider and electronic security technology specialist, KSS Technologies (KSS), is busy implementing a complete integrated security system at the Steve Biko Academic Hospital.

With close to a million patients a year, there was previously no electronic access control and security system in the hospital, and the booms at the gates were controlled manually. More importantly, there was no reliable way of monitoring or controlling staff attendance or monitoring their physical working hours.

The hospital is a ten-storey facility with more than 800 beds and close to 4 500 staff. It has 16 access points with six accessible by motor vehicles.

KSS Sales Manager Stuart Cohen says the hospital was without a functional access control and operational security system. “Few areas of the hospital had closed circuit TV (CCTV) cameras and we were told that the cameras were obsolete and the company that fitted them in the early 2000s had dissolved,” he explained.

The proposed integrated solution needed to include access control, time and attendance, CCTV, patient tracking, fire alarm, and the tagging and tracking of assets.

The newly installed system with integrated time and attendance is a total access control system for the monitoring and controlling of the exterior perimeter (fences), interior perimeter (parking areas), gates, booms, turnstiles at entrances, doors, lifts and restricted areas of the hospital. It makes use of both biometrics, magnetic and proximity card readers - depending on the area to be accessed.

The exterior perimeter fences are monitored by the latest security technology alerting the control room in case of a security breach. Furthermore, all perimeter gates are electric gates or electric booms linked to access control units.

Cohen says public parking areas now make use of a biometrics solution, photographing the driver, and capturing and linking vehicle registration numbers to tickets issued upon entering the hospital premises. “The driver and vehicle is now verified when exiting the hospital. In order to prevent queuing at the staff parking areas, proximity staff cards are used to activate boom gates. The vehicle registration number and staff card is linked and verified upon entering and when exiting.”

In addition, the main entrance and other identified areas have an electronic sliding door for wheelchair and trolley patients. These are controlled by a security officer once biometric samples are obtained to avoid tailgating.

Staff members are now registered on the time and attendance system at point of entry or exit, their access is verified by proximity staff ID cards and a matching biometric sample. The proximity staff ID must also now be used to activate lifts to access restricted floors.

A fully manageable CCTV system was installed to monitor all critical areas, including parking areas, access gates, passages, lifts, lobbies, delivery areas, restricted areas and store rooms. All cameras have day and night vision capability and use the latest hard disk recording technology.

Cohen says the system allows for a predetermined recording time and selected recordings can be extracted and copied in the case of a security event. “The system is able to do motion, scheduled and live recording in identified areas. The CCTV system is able to link into the access control and asset tracking systems in order to enable video tracking of security breaches and foul play events.”

The patient tracking system allows for all patients admitted to the hospital to be tagged with an RFID wristband. This can then be used to verify that the correct patient is receiving the correct medical treatment, especially in operating theatres. It can also be used as a baby alarm in neonatal and paediatric areas. Patients can also be monitored and controlled for leaving the hospital without permission.

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KSS Technologies

KSS Technologies specialises in the design, implementation and support of converged networking solutions. The company's head office is situated in Midrand with support centres countrywide, providing a national support infrastructure. With a proven track record in the enterprise, mid-market and upper-end small and medium enterprise (SME) market segments, KSS provides information communication technology (ICT) solutions that integrate with legacy systems, or builds solutions from the ground up through “greenfields” installations. Its approach, methodologies and solutions add unique business value by streamlining processes and eliminating redundant steps for clients within the public and private sectors.

KSS is committed to sustainable human resources and skills development through its continuous investment in highly skilled sales and technical resources, thus creating confidence in its business partners, customers and employees alike. KSS has been committed to true black economic empowerment (BEE) since its inception in 2000 and its BEE shareholding is currently over 50%. BEE executive management represents 67% of the board.

Certification and alignment with strategic vendor solutions empowers KSS to deliver business value to customers. Certification programmes assist to achieve consistently high levels of service and expertise. This commitment to empowering the organisation is reflected in its quest for certification. KSS received Cisco Silver Partner status in March 2000, highlighting an early dedication to delivering converged network solutions - now a key consideration for businesses eager to leverage the considerable efficiencies and returns that this platform delivers. More recently, KSS was awarded Cisco Customer Satisfaction Excellence, the highest distinction a partner can achieve within the Cisco Channel Partner Programme.

In addition, KSS has developed its technical strengths by aligning and complying with standards from world-class vendor programmes including: Expand Value-Added Reseller & National Support partner; Citrix Silver Partner; Microsoft Certified Partner; IBM Business Partner; HP Preferred Partner (Storage & Networking); AXIS Certified partner; CommVault Gold partner and SLi (representing Lenel).

Editorial contacts

Ivor van Rensburg
IT Public Relations
(082) 652 8050
ivor@itpr.co.za