Infor awarded ISO 9001:2000

Infor has been awarded full ISO 9001:2000 accreditation for its professional services activities across Europe, the Middle East and Africa (EMEA). The certification follows an extensive audit procedure completed by SGS, the independent inspection, verification, testing and certification of the company.

Certification covers Infor's quality management system, office administration, human resources, professional services, general project management and project methodology (OPIM) operations, project risk management and support activity across all regions of EMEA.

Thibault de Clisson, EMEA SVP Professional Services, Infor, says the certification reflects Infor's commitment to backing its industry-leading software with accompanying services, covering the entire range of activities from consulting and education to application development and managed services. "Our professional services teams have proven track records with our customers for minimising implementation time while maximising their return on their enterprise software investment."

Jane Thomson, MD of Softworx, an EOH company and distributor of Infor in sub-Saharan Africa, says this certification gives customers further confidence in Infor's ability and commitment to delivering quality solutions, using recognised and effective implementation and upgrade methodologies that both customers and partners can leverage to optimise their businesses.