Infor introduces new mobile application for enterprise asset management

Jane Thomson, Managing Director at local Infor partner Softworx

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Infor, a leading provider of business application software serving more than 70 000 customers, today announced the availability of Infor EAM Mobile, an innovative enterprise asset management application for the Apple iPad. Now, customers who leverage Infor EAM applications have a connectivity solution to enhance the efficiency and effectiveness of mobile staff members with accurate, real-time information.

Infor EAM Mobile extends the value of Infor EAM for field service workers such as the managers, clerks, and schedulers who are connected directly to the solution. For technicians working remotely, the solution also delivers the functions they need to access, capture, and manage information directly from the job site. Infor EAM Mobile can be implemented out of the box or configured to meet a user's unique requirements and can be accessed through a specially designed Infor handheld device or a broad range of third-party hardware. In addition, the application features a familiar interface so users can quickly become proficient with minimal training.

Jane Thomson, Managing Director at local Infor partner Softworx says the application development of Infor EAM Mobile is perfectly timed for the South African market, where companies are increasingly equipping their field forces with tablet devices to better stay in contact with their EAM responsibilities. "This application just further enables business to mobilise their workforce to achieve better results without the limitation of office-bound accessibility."

"Infor recognises the need for increased speed and visibility into all parts of an organisation in order to eliminate hidden costs and run more efficiently," said Kevin Price, director, EAM, Infor. "Our EAM Mobile application takes critical tools directly to the workforce and strengthens the communications link between the field and the office on all aspects of asset management, supporting more confident decision-making and productivity."

Infor EAM Mobile features a state-of-the-art, cost-effective mobile computing infrastructure and offers rich functionality, including:

* Streamlined work order management - Users can download work orders directly from the database and then assign or re-assign those work orders to the appropriate individuals. Mobile users can access work order history and asset information to facilitate diagnosis and repair, issue and return parts, book labour hours, and add images to the work order for future reference.
* More accurate measurement modules in the field - The calibration module provides a simple and portable way for users to accurately measure instruments such as gauges and meters, and then records the results in the core solution, increasing the efficiency and accuracy of processes for meeting regulatory compliance, audit, and quality requirements. In addition, through the Meter Readings and Replacement module, users can enter meter values for any assigned piece of equipment and the solution automatically provides the appropriate unit of measure and meter name for each reading, helping to ensure accurate data collection and decreasing data-entry time.
* Better compliance with government regulations - Infor EAM Mobile helps enable compliance with 21 CFR 11 requirements through record-locking and electronic signature capabilities. The module makes it possible to remotely conduct validations, change work order status, support electronic signatures and run authentications.
* Real-time, accurate data exchange between devices - The application supports two-way, real-time exchange of data between mobile devices and the central Infor EAM database. Each time a user transmits data from a mobile device to the database, the entire system is updated. To help ensure that data is always up-to-date, the device-to-database transmission also triggers a return transmission that updates the data on the handheld device.

For more information, please visit: http://www.infor.com/solutions/eam/.