Credibility is one of the foremost issues when it comes to network integration and solution provision. Jan Roux, Technical Director at Integr8 IT, says a solid connection with international vendors and unwavering determination to be at the front line of product development and innovation are now non-negotiable prerequisites applicable to would-be IT partners.
"The market is determined to sift out opportunists," says Roux, "the networking environment is particularly speculative when it comes to investment in IT solutions. Businesses are compelled to identify potential partnerships and establish secure relationships with international vendors in order to prove credibility and maintain a steady position in the market."
National network integration and infrastructure specialist Integr8 IT recently entered into a premier agreement with Microsoft, strengthening its existing partnership. This development increases the level of support the company currently receives from Microsoft.
"The Microsoft premier support agreement provides partners with skills and knowledge transfer, proactive information regarding security and virus alerts from within Microsoft to our partners` engineers. The Premier Support agreement ensures that partners are able to engage their customer base with the confidence and peace of mind that they will receive technical support and assistance in deploying Microsoft products from Microsoft itself," says Wayne Pienaar, Partner Services executive at Microsoft South Africa.
Adds Pienaar: "Premier Support provides the partner with a clear communication channel to the right people at Microsoft, to ensure that problems, queries and recommendations can be responded to without delay."
As a Premier Partner, Integr8 IT is part of the Microsoft Premier Support family of offerings that provide managed support, professional services and technical expertise to help maximise business value and minimise total cost.
"Integr8 IT continues to emphasis technical skills, product knowledge and the importance of keen understanding of critical business requirements of our clients. The premier agreement with Microsoft is valuable to our business because it helps to secure the most up-to-date understanding of products and a high level of service around the solution," says Lance Fanaroff, joint-MD at Integr8 IT.
As a specialist in solution provision and installation within any sized environment, Integr8 IT is positioned to represent either the entire IT arm of clients or an extension thereof. The company has the resources to support a client`s existing technical staff or it can provide complete end-to-end technical infrastructure, support and service.
"It is obviously crucial for us to have the necessary support and connections in place with partners like Microsoft. This premier agreement that we now have in place gives us access to an online support centre, a valuable knowledge base resource and an extensive Q&A forum that can only strengthen our existing value-add proposition," Fanaroff concludes.
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Integr8 IT (Pty) Ltd is a network technology services and solutions company. A recognised leader in the field of system integration, the company employs a wealth of highly skilled, best of breed, certified system engineers who are directly involved in high level consulting, support and integration.
The company`s core focus is on network infrastructures specialising in design, planning, deployment, management and maintenance. With offices located in Johannesburg, Cape Town, Durban and representation in Port Elizabeth, East London, and nationally across the southern Africa region.
Integr8 IT is a Microsoft Gold Partner for Enterprise Systems. The company has been accredited as the Mid-Market Infrastructure Integrator of the Year for the last two consecutive years. The company is also strategic Partners with CA, 3Com, Citrix and MTN Network Solutions, and has been honoured with a position among SA`s Technology Top 100 Companies.
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