Constant and consistent monitoring of the network infrastructure in order to guarantee immediate support response and uptime is a primary concern in business today.
Rob Sussman, joint-MD of national network integrator and infrastructure management specialist Integr8 IT, says the company has assimilated a monitoring software solution called G8Keeper into its service offering to meet a large demand for real-time, proactive monitoring of servers.
"It has become critical to manage and monitor server infrastructure on a 24/7 basis. Clients require this service as an extension to their proactive support service, in order to immediately resolve any issues that may arise," explains Sussman.
"The G8Keeper solution runs alongside our existing service offerings - including Proactive Support Contracts, Full and Partial Outsource, MPLS Global VPNs and Internet connectivity, and D8Vault, with alerts to our national call centre for any issues that a client may experience. Essentially, the solution helps us to remain ahead of development at client sites."
Additional value is transferred to the client as the solution is co-located at the MTN switching centre and enables a company to acquire Internet connectivity and constant monitoring service from any location in the world.
"This is an enhancement of our existing service agreement and solidifies the existing proactive maintenance aspect of our partnership with clients. It is an affordable means of ensuring greater uptime and control over the server environment," adds Sussman.
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Integr8 IT (Pty) Ltd is a network technology services and solutions company. A recognised leader in the field of system integration, the company employs a wealth of highly skilled, best of breed, certified system engineers who are directly involved in high-level consulting, support and integration.
The company`s core focus is on network infrastructures specialising in design, planning, deployment, management and maintenance. With offices located in Johannesburg, Cape Town, Durban and representation in Port Elizabeth, East London and nationally across the southern Africa region.
Integr8 IT is a Microsoft GOLD Partner for Enterprise Systems. The company has been accredited as the Mid-Market Infrastructure Integrator of the Year for the last two consecutive years. The company is also strategic partners with CA, 3Com, Citrix, and MTN Network Solutions has been honoured with a position among SA`s Technology Top 100 Companies.
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