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Integrated Research`s PROGNOSIS software to monitor open systems performance for Charles Schwab

Johannesburg, 27 May 2002

Integrated Research, leading developer of systems and applications management solutions, today announced its agreement with Charles Schwab & Co., Inc. for license and support of PROGNOSIS to manage the performance of the company`s entire distributed systems environment, consisting of Windows and UNIX platforms.

"Now, more than ever, IT performance is critical to meeting the needs of our clients," said Bob Munson, vice president, enterprise management, Charles Schwab & Co., Inc. "Being able to both closely monitor and manage our technology environment in real time allows us to not only ensure dependable and reliable service for our clients, but obtain the most cost-effective use of our systems." PROGNOSIS offers comprehensive analysis capabilities, including "drill-down" techniques that identify users and processes active when a problem occurs. PROGNOSIS explores existing causal relationships and uncovers cycles and patterns in overall system behavior.

The information is gathered in a variety of reports, charts, and graphs out-of-the-box, and offers exceptional flexibility and customization for site-specific requirements.

"Schwab`s core values include being responsive in serving our clients and being worthy of their trust," Munson continued. "To be able to deliver, we need the right technology that allows us to accurately monitor our systems, across all environments, and adjust their performance accordingly." For more information on Integrated Research or PROGNOSIS, or to request a software trial, visit www.ir.com.

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Integrated Research

Since 1988, Integrated Research (IR) has been developing world-class systems and application management software. PROGNOSIS for Windows, UNIX, Linux and Compaq NonStop environments have been specifically designed for critical, high-availability computing environments.

The world`s largest bank, telecommunications company, stock exchange, computer hardware manufacturer and ISP all rely on PROGNOSIS - as do hundreds of other customers in over 40 countries.

IR is a publicly listed company (ASX: IRI) with sales and support offices in the US, Europe, Australia, and a sales and distribution network that spans more than 60 countries worldwide. Information on Integrated Research and PROGNOSIS is available at http://www.ir.com.

PROGNOSIS is a registered trademark of Integrated Research Inc. all other brand and product names are trademarks or registered trademarks of their respective companies