Recognised for commitment to quality, leadership, technology and innovation, Inter-Active Technologies recently received the Gold Category B.I.D World Quality Commitment Award at the BID World Quality Commitment Convention, held at the La Fayette Hotel, Paris, in October 2012.
Inter-Active Technologies' General Manager of Operations, Bevin Sandras, received the award on behalf of the company from the President of Business Initiative Directions, Jose E Prieto. A total of 54 countries from around the world were presented with awards for achievement in Quality and Excellence.
"This is a fantastic achievement for Inter-Active Technologies and just strengthens our point of view that our quality policy and procedures that we have developed and implemented are among the best in the world. Winning this prestigious award just confirms what we already know - that we do our job and we do it well. It is a very proud moment for Inter-Active Technologies where one of our main focuses has always been to ensure top quality service to all our customers," says Jacqui Van Staaden, Managing Director of Inter-Active Technologies.
Since 1986, companies from 178 countries have implemented the technology of the BID TQM model in order to manage total quality within their business operations. The symbol of BID adorns the corporate image of these companies as a seal of commitment to quality before their clients and their staff. Total Quality Management is an organisational approach to customer satisfaction involving customers, people and the continuous improvement of business processes. The many facets of the TQM model all have one objective: achieving absolute customer satisfaction.
The companies from Europe, America, Africa, Asia and the Middle East received the BID International Quality Award in recognition of their achievements in commitment to a culture of quality. Those awarded join the historic group of prestigious BID Quality Award winners of outstanding companies, including Ansaldo Energia of Italy; RAO - Unified Energy Systems of Russia; Turner Construction International of the US; KEPCO of South Korea; and CH2M HILL of the US.
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Inter-Active Technologies
Inter-Active Technologies is a specialist call centre and communication operation. Years of services innovation and system design in customer contact centres, business communication services and information communication technologies has positioned Inter-Active Technologies as a sought-after 'Delivery Channel'. Web: www.inter-active.co.za.
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