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Interactive Intelligence improves ranking among top 500 global software, services suppliers

Johannesburg, 07 Nov 2006

Interactive Intelligence Inc, a global developer of business communications software, has been named for the sixth year in a row one of Software Magazine's 2006 Top 500, a ranking of the world's largest software and services suppliers based on 2005 revenue.

Interactive Intelligence was ranked 230th among the top 500 suppliers, with revenues of $62.9 million in 2005 - an improvement over last year's ranking of 267th with $55.1 million in revenue in 2004.

Highlights of the Software 500 show Interactive Intelligence well ahead of the total software industry average growth rate, and, compared to its two largest competitors, the company again showed a greater investment in research and development as a percent of revenue.

"With our strong revenue growth compared to the software industry average of a decline at just below 1%, we're especially proud of our accomplishments over the last couple of years," said Interactive Intelligence CEO, Dr Donald E Brown.

"In addition, with our investment of 20% in R&D compared to just 13% and 8% invested respectively by our two largest competitors, we're well-positioned to not only increase our ranking next year, but to solidify our standing as the leader in innovative all-software IP telephony products for contact centres and enterprises."

The Interactive Intelligence unified communications software suite, first released in 1997, is scalable and standards-based, offering single-platform architecture designed to eliminate the cost and complexity introduced by individual point products. The company's software is ideal for contact centres and enterprises of all sizes looking to decrease costs, increase productivity, and improve customer service through more effectively managing interactions.

Founded in 1994, Interactive Intelligence has grown its global customer base to more than 2 500 companies, including such brand names as Abbott Laboratories, AIG, Amway, BMW, IKEA, Lockheed Martin, Research In Motion (RIM), US Postal Service, Walgreen's, and many others.

The Software 500 is a revenue-based ranking of the world's largest software and services suppliers targeting medium to large enterprises, their IT professionals, software developers and business managers involved in software and services purchasing. The ranking is based on total worldwide software and services revenue for 2005. This includes revenue from software licences, maintenance and support, training and software-related services and consulting. Suppliers are not ranked on their total corporate revenue, since many have other lines of business, such as hardware. The financial information was gathered by a survey prepared by King Content Co.

The 2006 Software 500 24th annual ranking of the world's foremost software and services suppliers was published in the October issue of Software Magazine, and can be accessed online at http://www.Softwaremag.com.

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Interactive Intelligence

Interactive Intelligence Inc (Nasdaq: ININ) is a global provider of business communications software and services for contact centre automation and enterprise IP telephony. Interactive Intelligence was founded in 1994 and has more than 2 500 customers worldwide. Recent awards include the 2006 Network World 200, CRM Magazine's 2006 Rising Star Excellence Award, Network Computing Magazine's 2006 Well-Connected Award, and Software Magazine's 2006 Top 500 Global Software and Services Companies. Interactive Intelligence employs more than 400 people and is headquartered in Indianapolis, Indiana. The company has five global corporate offices, with additional sales offices throughout North America, Europe and Asia Pacific. Interactive Intelligence can be reached at (+1317) 872 3000 or info@inin.com; on the Net: http://www.inin.com.

Editorial contacts

Ronelle Bester
Red Ribbon Communications
(082) 928 1489
ronelle@redribbon.za.com
Dave Paulding
Interactive Intelligence
(072) 737 5216
dave.paulding@inin.com