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  • Interactive Intelligence reports 2009 second quarter operating results

Interactive Intelligence reports 2009 second quarter operating results

Revenue increases to $32.9 million; cash and investments increase to $54.1 million.

Johannesburg, 13 Aug 2009

Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has announced operating results for the three and six months ended 30 June 2009.

The company reported revenue of $32.9 million for the second quarter of 2009, an increase of 7.5% over revenue of $30.6 million for the second quarter of 2008.

“We received several significant orders in the quarter, including three exceeding $1 million,” said Interactive Intelligence chairman and CEO, Dr Donald E Brown. “At the same time, we had continued year-over-year growth in services revenue, driven by increasing maintenance and support fees, resulting in record total revenue.”

Second quarter 2009 results included:

* Operating income on a generally accepted accounting principles (GAAP) basis of $3 million, up from $1.3 million in the second quarter of 2008;
* Non-GAAP operating income of $3.7 million, compared to $2.2 million in the same quarter last year;
* Gross margins of 67.9%, compared to 67.3% in the second quarter of 2008;
* GAAP net income of $2.1 million, or diluted earnings per share (EPS) of $0.12, up from $845 000, or EPS of $0.04, in the second quarter of 2008;
* Non-GAAP net income of $4.4 million, or EPS of $0.24, compared to $2.4 million, or EPS of $0.13, for the same quarter last year; and
* Cash and investment balances at quarter-end of $54.1 million with no debt.

Non-GAAP net income and EPS exclude charges for stock-based compensation of $725 000, or EPS of $0.04, and non-cash income tax expense of $1.5 million, or EPS of $0.08, for the second quarter of 2009, and charges for stock-based compensation expense of $944 000, or EPS of $0.05, and non-cash income tax expense of $656 000, or EPS of $0.04, for the second quarter of 2008.

“We continue to focus on new product development and expanding our existing offerings,” Dr Brown said. “These activities include our acquisition in May 2009 of insurance content management solutions company AcroSoft, and the expected launch of our communications-based process automation solution later this year. We believe these initiatives will help drive more value to our existing customers and prospects, and generate additional revenue in 2010.”

First half 2009 results included:

* Total revenue of $62.4 million, a 3.8% increase over revenue of $60.1 million for the first half of 2008;
* GAAP operating income of $5.4 million, up from $2.7 million in the first half of 2008;
* Non-GAAP operating income of $7 million, compared to $4.5 million in the first half of 2008;
* Gross margins of 68.6%, compared to 68.3% for the first half of 2008;
* GAAP net income of $3.3 million, or EPS of $0.19, compared to $2 million, or EPS of $0.10, for the first half of 2008;
* Non-GAAP net income of $7.2 million, or EPS of $0.41, compared to $5.3 million, or EPS of $0.28, for the same period last year.

Non-GAAP net income and EPS exclude charges for stock-based compensation of $1.6 million, or EPS of $0.09, and non-cash income tax expense of $2.3 million, or EPS of $0.13, for the first six months of 2009, and charges for stock-based compensation expense of $1.9 million, or EPS of $0.10, and non-cash income tax expense of $1.5 million, or EPS of $0.08, for the first six months of 2008.

Second quarter 2009 operating results also included:

* A drop in interest income to $73 000, compared to $344 000 in the second quarter of 2008, due to lower yields on investments;
* Other income, principally related to foreign exchange gains, of $649 000, compared to a loss of $90 000 in the second quarter of 2008; and
* Cash flows from operations of $4.9 million, up from $1.4 million in the second quarter of 2008.

Non-financial highlights from the second quarter of 2009 included:

* Interactive Intelligence acquired insurance content management solutions company AcroSoft to strengthen its insurance offering and incorporate document management capabilities into its all-in-one IP communications software suite;
* Interactive Intelligence announced its communications-based process automation product, Interaction Process Automation (IPA);
* Interactive Intelligence signed national reseller, Ronco Communications & Electronics;
* Interactive Intelligence was named among the Indiana Chamber of Commerce's 2009 "Best Places to Work"; and
* Interactive Intelligence received the 2009 “Unified Communications TMC Labs Innovation Award” recognising the company's IPA product.

An archive of the teleconference call held on 30 July is available on the company's investor relations' page at http://investors.inin.com.

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Interactive Intelligence

Interactive Intelligence (Nasdaq: ININ) is a global provider of unified business communications solutions for contact centre automation, enterprise IP telephony, and business process automation. The company was founded in 1994 and has approximately 3 000 customers worldwide. Interactive Intelligence is among Software Magazine's top 500 global software and services suppliers, is ranked among Network World's top 200 North American networking vendors, is a BusinessWeek “hot growth 50” company, and is among Fortune Small Business magazine's top 100 fastest growing companies. The company is also positioned in the leaders' quadrant of the Gartner 2008 Contact Centre Infrastructure, Worldwide Magic Quadrant report. Interactive Intelligence employs more than 600 people and is headquartered in Indianapolis, Indiana. It has six global corporate offices with additional sales offices throughout North America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: http://www.inin.com.

* Non-GAAP measures

The non-GAAP measures shown in this release exclude non-cash stock-based compensation expense for stock options and non-cash income tax expense. Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures are included after the financial information included in this press release. These measures are not in accordance with, or an alternative for, GAAP and may be different from non-GAAP measures used by other companies. Stock-based compensation expense is non-cash and income tax expense is primarily non-cash. Management believes that the presentation of non-GAAP results, when shown in conjunction with corresponding GAAP measures, provides useful information to management and investors regarding financial and business trends related to the company's results of operations. Further, management believes that these non-GAAP measures improve management and investors' abilities to compare the company's financial performance with other companies in the technology industry. Because stock-based compensation expense and non-cash income tax expense amounts can vary significantly between companies, it is useful to compare results, excluding these amounts. Management also uses financial statements that exclude stock-based compensation expense related to stock options and non-cash income tax amounts for its internal budgets.

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Elanza Mouton
Red Ribbon Communications
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Dave Paulding
Interactive Intelligence
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