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Interactive Intelligence reports Q1 results

Revenues increase 35% from 2006 first quarter.
Johannesburg, 04 May 2007

Interactive Intelligence (Nasdaq: ININ), a global developer of business communications software, today announced results for its first quarter ended 31 March 2007.

The company reported record total revenues of $24.2 million, a 35% increase from $17.9 million in the first quarter of 2006. Net income was $1.7 million, with diluted earnings per share (EPS) of $0.09, up from $1 million and $0.06 respectively, in the same quarter last year. Net income includes expense for employee stock options of $668 000 in 2007 and $489 000 in 2006.

Cash and short-term investments as of 31 March 2007 totalled $31.5 million, up from $27.1 million on 31 December 2006. Cash flow from operations for the first quarter of 2007 was $4.9 million, up from $3.3 million in the first quarter of 2006.

"Our revenue growth in the quarter outpaced both the market and each of our primary competitors," said Dr Donald E Brown, Interactive Intelligence CEO. "Sales were solid in all three of our core geographies and our newer offerings gained further momentum by complementing strong sales of our flagship Interaction Centre Platform. We continued to invest heavily in development and other areas in order to seize the opportunities we have in the rapidly-growing market for IP telephony products."

On 23 April 2007, the company announced its acquisition of the professional services division of Alliance Systems to better support its growing list of large, blue chip enterprise customers.

"As earlier announced, this will help us continue our initiative to aggressively expand into the high-end contact centre and enterprise markets, by giving our largest customers access to an even broader pool of qualified and experienced professional services personnel, including access to increased on-site managed resources," Brown said.

During the quarter, Interactive Intelligence received significant recognition in the marketplace, with product of the year awards from Call Center Magazine, SearchCRM.com, Internet Telephony Magazine, and Customer Inter@ction Solutions Magazine. The company was also awarded Best Large Enterprise Solution at the Internet Telephony Conference and EXPO held in February.

Interactive Intelligence hosted a conference-call on 1 May at 4:30pm EDT, featuring Dr Brown, and the company's CFO, Stephen R Head. A live Q&A session followed opening remarks.

To access the teleconference, please dial 1 800.361.0912 at least five minutes prior to the start of the call. Ask for the teleconference by the following name: "Interactive Intelligence first quarter earnings call."

The teleconference will also be broadcast live on Interactive Intelligence's investor relations' page at http://www.inin.com/investors. An archive of the teleconference will be posted following the call.

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Interactive Intelligence

Interactive Intelligence (Nasdaq: ININ) is a global provider of business communications software and services for contact centre automation and enterprise IP telephony. It was founded in 1994 and has more than 2 500 customers worldwide. Recent awards include the 2006 Network World 200, CRM Magazine's 2006 Rising Star Excellence Award, Network Computing Magazine's 2006 Well-Connected Award, and Software Magazine's 2006 Top 500 Global Software and Services Companies. Interactive Intelligence employs approximately 525 people and is headquartered in Indianapolis, Indiana. Interactive Intelligence has five global corporate offices, with additional sales offices throughout North America, Europe and Asia Pacific. Interactive Intelligence can be reached at +1 317 872 3000 or info@inin.com; on the Net: http://www.inin.com.

This release contains certain forward-looking statements that involve a number of risks and uncertainties. Among the factors that could cause actual results to differ materially are the following: rapid technological changes in the industry; the company's ability to maintain profitability, to manage successfully its growth and increasingly complex third party relationships, to maintain successful relationships with its current and any new resellers, to maintain and improve its current products and to develop new products and to protect its proprietary rights adequately; and other factors described in the company's SEC filings, including the company's latest annual report on Form 10-K.

Interactive Intelligence is the owner of the marks Interactive Intelligence, its associated logo and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

Editorial contacts

Ronelle Bester
Red Ribbon Communications
(082) 928 1489
ronelle@redribbon.za.com
Dave Paulding
Interactive Intelligence
(072) 737 5216
dave.paulding@inin.com