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Interactive Intelligence to host Pitfalls of TCPA industry Web event

Webcast to give technology and best practice guidance to help organisations improve TCPA adherence, while maximising performance.

Interactive Intelligence Group, a global provider of software and services designed to improve the customer experience, is hosting a no-cost Web event* titled, "The Pitfalls of TCPA and Its Impact on Your Business," to be held Tuesday, April 29 at 11:30 a.m. Eastern time (EDT).

Already attracting more than 650 registrants, this 75-minute Web cast will evaluate the Telephone Consumer Protection Act's (TCPA) impact on up-selling, telemarketing and collections.

Webcast presenters include Mike Bevel, editor of inside ARM; Martha Buyer, telecommunications attorney; and Chad McCormick, product manager for Interactive Intelligence. An extensive Q&A will follow the Web presentation, during which Bevel, Buyer and McCormick will answer live audience questions.

"Today, TCPA rules span autodialing, texting, calls to cell phones, faxing, certain landline calls, express consent, and more," said Joe Staples, chief marketing officer for Interactive Intelligence. "We designed this webcast to help organizations use technology and best practices to improve TCPA adherence, while maximizing performance."

To register for this webcast, visit: http://www.inin.com/WebEvent.

*This Web event and its associated content and materials are for informational purposes only and not for the purpose of providing legal advice. Interactive Intelligence does not assume any liability for any errors or omissions or for how the Web event and associated content and materials are used or interpreted. You are responsible for obtaining advice from your attorney or other relevant professionals.

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Interactive Intelligence

Interactive Intelligence Group (Nasdaq: ININ) is a global provider of contact centre, unified communications, and business process automation software and services designed to improve the customer experience. The company's solutions, which can be deployed via the cloud or on-premises, are ideal for industries such as financial services, insurance, outsourcers, collections and utilities. Interactive Intelligence was founded in 1994 and has more than 6000 customers worldwide. The company is among Software Magazine's 2013 Top 500 Global Software and Service Providers, and is the recipient of TMC's Cloud Computing Magazine's 2013 Cloud Computing Excellence Award. It has received Frost & Sullivan's Company of the Year Award, Contact Center Systems, North America, for the last three consecutive years. Interactive Intelligence employs more than 1 800 people and is headquartered in Indianapolis, Indiana. The company has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at (+27) 87 825 0900 or info@inin.com; on the Net: www.inin.com/za. Visit the company on the Web at www.inin.com; on Twitter at www.inin.com/twitter; on Facebook at www.inin.com/facebook; or on LinkedIn at www.inin.com/linkedin.

This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.

Interactive Intelligence is the owner of the marks Interactive Intelligence, its associated logo and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

Editorial contacts

Annal'e van Rensburg
Red Ribbon Communications
(012) 809 4102
annale@redribboncommunications.co.za