Interactive Intelligence is releasing a new standalone Interaction Message Indicator application, which monitors Microsoft Exchange Server 2007 Unified Messaging (UM) mailboxes so users are alerted to new voicemail messages via a light on their desktop phones.
"We developed Interaction Message Indicator to complement Exchange Server 2007 UM as a direct result of customer requests," said Dave Paulding, Regional Sales Manager, UK & Africa for Interactive Intelligence.
"This move underlines our commitment to offer Microsoft customers critical functionality backed by more than a decade of experience developing applications for the Microsoft platform."
Interactive Intelligence plans to continue meeting customer demand with additional complementary applications for Exchange Server 2007 UM users, such as personal notification features, according to Paulding.
Interaction Message Indicator can work with existing third-party phone systems, including the Interactive Intelligence IP PBX. The application offers a Web-based interface designed for easy set-up, administration, monitoring and reporting. Interactive Intelligence first released its standards-based, single-platform business communications software in 1997 to eliminate the cost and complexity introduced by individual point products.
The software offers contact centres and enterprises a wide array of communications applications, including SIP-based voice over IP switching, automatic call distribution, speech-enhanced interactive voice response, unified messaging, call recording, and more. It also includes pre-integrated plug-ins for Microsoft Dynamics products, Microsoft Office products, and Office Communications Server.
The Interactive Intelligence Interaction Message Indicator will be generally available in Q3 2007 through the company's global channel of more than 250 value-added resellers.
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Interactive Intelligence (Nasdaq: ININ) is a global provider of business communications software and services for contact centre automation and enterprise IP telephony. The company was founded in 1994 and has more than 2 500 customers worldwide. Recent awards include the 2006 Network World 200, CRM Magazine's 2006 Rising Star Excellence Award, Network Computing Magazine's 2006 Well-Connected Award, and Software Magazine's 2006 Top 500 Global Software and Services Companies. Interactive Intelligence employs approximately 525 people and is headquartered in Indianapolis, Indiana. The company has five global corporate offices, with additional sales offices throughout North America, Europe and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: http://www.inin.com.
This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.
Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE, its associated logo and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.
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