Intermec Technologies has announced the appointment of ProScan Systems as `Intermec Global Medallion Partner` (IGMP) for the southern African market.
Andrew Cahill, Country manager for the UK, Middle East and Africa region, commented: "Because our products are often at the heart of the operational process and become mission-critical, we have always prided ourselves on being able to provide our customers with the best in ongoing support advice and upgradability.
"ProScan bring a wealth of experience and skill to the new role of being our Medallion Service Partner in southern Africa. Operating as part of the Intermec Global Medallion Service Network, they will offer the same programmes and service levels as an Intermec subsidiary in any country. Our major customers in Europe and North America will be able to extend their existing support contracts to southern Africa and expect the same service level agreements and commercial terms."
Andrew Fosbrook, Managing Director of ProScan, said: "It`s a sign that Intermec is taking this region extremely seriously. We are excited at being chosen as Intermec`s Medallion Service Partner for southern Africa and we are investing in IGMP to provide the Intermec Channel and user with outstanding levels of service and support.
"ProScan is a channel-focused company. Our channel partners will benefit enormously by our appointment as IGMP in the region. This will mean we will be more capable of supporting them in key accounts and helping them to close sales. It also means that we can deploy more effective pre-sales support with them, from consultancy, design, project management and training, all of which are critical elements in the market," added Fosbrook.
Share
Intermec Technologies Corp, a UNOVA Inc (NYSE:UNA) company is a leader in global supply chain solutions and in the development, manufacture and integration of wired and wireless automated data collection and mobile computing systems. The company`s products and services are used by customers in many industries to improve productivity, quality and responsiveness of business operations, from supply chain management and enterprise resource planning to field sales.
ProScan Systems: www.proscan.co.za
ProScan Systems is the Intermec value-added distributor for southern Africa. The company imports, stocks, sells and services the entire Intermec range of products from its base in Johannesburg, Gauteng and its Durban branch in KwaZulu-Natal. ProScan services a broad range of industries, including retail, warehousing and distribution, transport and logistics, and manufacturing industries in southern Africa.
Editorial contacts