The Internet link between South Africa and the United States has been crippled in the aftermath of Tuesday`s World Trade Centre disaster in New York.
Telkom has lost at least 80% capacity of its Internet link to the United States, affecting web browsing, e-mail traffic and file transfers.
Limited e-mail communication between South Africa and the United States is still possible however.
In the wake of Tuesday`s disaster, Telkom`s New York-based service provider was affected by the power disruption on Manhattan Island.
An emergency generator capable of supplying at least 48 hours of diesel-generated power immediately kicked in and ensured continuity for the US-South Africa Internet link.
However, the area in which Telkom`s service provider is located has been cordoned off, disrupting the topping up of diesel supplies.
Service will be restored as soon as access to the area is reopened and diesel supplies can be replenished.
Telkom regrets the inconvenience to all Internet users wanting to communicate to US-based connections.
The public can assist Telkom by limiting large file transfers and unnecessary browsing until the situation has normalised.
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