With more than 1.6 million members, Discovery Health is the country`s largest healthcare provider. Discovery Vitality`s wellness programme encourages its more than a million members to live a healthier life, by being physically active, taking appropriate preventive care checks, attaining certain health goals such as quitting smoking or being at goal weight.
Vitality members immediately have access to all its health and fitness partners at unprecedented rates and do not have to accumulate points first before being able to enjoy these benefits. When Vitality wanted to offer its members an affordable Internet access and e-mail service, it turned to Internet Solutions (IS) to deliver the solution.
Barry Sundelson, who heads up Discovery Vitality, is enthusiastic about online benefits for his members. "The Discovery group has committed itself to delivering world-class benefits and value-added services to our members. For us, offering our members Internet and e-mail access, at the unprecedented rate of R29 per month, is an important part of keeping our programme innovative and dynamic.
"As Internet access becomes more pervasive in SA, so members will demand and expect this type of service," he says. "We currently have 5 000 users registered on the system and we`d like to grow this over the next 12 months. It`s our intention to aggressively market the service, along with our other offerings, to the members."
The service gives members a comprehensive set of benefits:
* Unlimited Internet access.
* E-mail with three e-mail aliases.
* Seamless integration with DiscoveryWorld for claims and account management.
* Free dial-up (excluding the cost of the call).
* Web-based mail from any device with Internet access.
* Sophisticated e-mail management including a contact list function, online search facility as well as an out-of-office assistant. It is accessible through a browser-based version of Microsoft Outlook.
* Virus-checking of all incoming and outgoing e-mails.
* Access to 17 points of presence countrywide, ensuring low latency.
* 24/7 support service.
Alison Vorster, general manager of the Business Gateway division at IS, Says: "We provide Discovery Vitality with a complete solution consisting of our hosted exchange and dialup connectivity services, which has been tailored to suit their specific business objectives. This service is a typical example of IS`s ability to deploy a full business solution allowing Discovery to stick to its core business functions while still bringing added-value to its customers. Additional benefits that are derived by this is that Discovery Vitality are easily able to scale into additional services such as fax, SMS and mobility should their business requirements demand it."
Just another service that makes IS more than just an ISP.
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