Internet Solutions (IS), a leading converged communications services provider, is now servicing nearly 2 000 voice sites for its customers.
"In the 12 months since October 2006, we have nearly doubled our voice minutes to approximately 17.5 million per month," says Greg Hatfield, manager of VOIS Solutions at IS.
"We currently have over 80 000 users on our network, with more than 50Mb of international voice VPNs (virtual private networks) - mainly for call centre customers."
(VOIS stands for "voice over Internet solutions" and is a play on the acronym VOIP - voice over Internet Protocol.)
To date, IS has signed up 2 000 voice sites with over 1 700 of them currently live.
Hatfield says corporate customers and call centres need quality and reliability, not just cheaper calls. "To achieve this, the infrastructure and technology needs to be proven and stable," he says.
IS offers a variety of VOIS solutions for corporate customers, including:
* VOIS Community: Calling branches of the same company and other VOIS customers over the VOIS network.
* VOIS National: National calls over the VOIS network.
* VOIS Cellular: Cellular calls over the VOIS network.
* VOIS Global: International calls over the VOIS network.
* VOIS Extend: International travellers call a UK fixed line number and are connected to a predetermined VOIS Community destination in SA.
* IS ADSL VOIS: Save money on your phone bill by using your IS ADSL line.
In order to achieve the quality and reliability expected by customers, all of the converged voice phone services are delivered over the IS Multiprotocol Label Switching (MPLS) network. This network, which offers "Quality of Service" (QoS), is designed to carry both voice and data traffic in different "Classes of Service" (CoS). VOIS customers can choose the individual components of the service they require, and change or add further components as they grow and their needs change.
Share
Internet Solutions (IS) is a leading provider of end-to-end connectivity solutions and related services across the African continent. The people at IS are passionate about constantly innovating and delivering solutions and services that are relevant and critical to their customers. These services are built on a world-class, secure, resilient infrastructure, delivered according to global best practices and effected in partnership with the world's leading technology vendors. It is through these services and solutions that IS creates a competitive edge for its customers communication needs, and promote sustainable business growth.
The business was founded in 1992 on the principle of developing a robust infrastructure in order for corporates and other organisations to communicate. Since then, IS has established itself as a leader in this space, attracting over 80% of South Africa's top businesses as clients. From listed companies to non-governmental organisations, local and national government and smaller companies, IS is enabling and evolving communications to meet the business needs of thousands of customers.
Today, the company enjoys a leadership position as it delivers services including: hosting, access, security solutions, Virtual Private Network (VPN), mobile solutions, VOIS, African solutions, broadband, and application services (ASP). Recent growth in the African economy has resulted in IS spreading its services across all parts of the continent as clients demand reliable and robust networking connectivity in the African market.
Internet Solutions has been certified as a Level 4 contributor to BEE (100% compliant), and has earned an impressive collection of accolades and awards.
Partnerships with major global players such as Cisco and Microsoft are also fundamental to IS, and as such Internet Solutions was recently awarded Microsoft Gold Certification in the Hosting specialisation for Hosted Messaging and Collaboration (Hosted Exchange and SharePoint) and Managed Hosting Solutions - the first South African company to achieve this accreditation. Similarly in 2002 IS was certified as a Cisco Managed Security Service Provider (MSSP), the first company outside of the US to be awarded this accolade.
For more visit us on www.is.co.za
Editorial contacts