iSolve Business Solutions, provider of end-to-end Microsoft solutions and a dedicated Microsoft Partner, took home triple honours at the recent Microsoft Partner Network annual awards ceremony, held at the International Conference Centre (ICC), in Durban, on 18 October 2011. Nominated as a finalist in a total of five categories, iSolve won three awards, an achievement that proves the company's dedication towards providing the highest level of service to customers.
The Partner Network Awards pays tribute to top achieving Microsoft partners from across South Africa, recognising excellence in delivering Microsoft solutions, with stringent requirements for entry and a tough judging process to ensure that only the best come out on top. After an extensive entry and judging period, the top three entrants qualify for a position as a finalist, and the highest scoring entrant is named as the winner.
"In order to qualify for nomination, a partner must be a certified Gold or Silver provider in the category competency, and then meet criteria in a variety of areas, including winning new customers, driving customer satisfaction, growing the business, innovation, new technology and proven delivery of services," says Peter Clark, CEO of iSolve.
"iSolve achieved finalist status as Partner of the Year for Business Intelligence and Data Platform, and took home the awards for Learning, Midmarket Solution Provider and Volume Licensing. As a dedicated Microsoft partner, we strive to make a positive impact on Microsoft's market in the country and are proud that our achievements have been recognised in these areas," he adds.
Over the years, iSolve has earned a dominant place as a Midmarket Solutions Provider, and has established itself as a Learning Centre of Excellence.
Being named Partner of the Year for both affirms the company's strategy and success in these key business areas. Volume Licensing is a new area of business for iSolve, and forms part of the company's strategy for growth across new and existing customer bases. Over the past year, the company has seen 158% growth in this vertical, a remarkable achievement that saw iSolve take home the Partner of the Year award ahead of larger, more established Volume Licensing houses.
"In order to win these awards, we needed to present the judges with proof of customer satisfaction around delivery, as well as reference sites, case studies and proof of best practice project methodology, along with skills development plans and achievements. Skills development has always been an important focus for us, particularly in light of the current skills shortage in South Africa. Through our training academy, we help to upskill between 50 and 100 previously disadvantaged individuals each year with various Microsoft certifications, and typically employ at least 10 of these trainees on an annual basis," says Clark.
"Being named Partner of the Year in three categories, including as a Learning Partner, and achieving finalist status in two others, gives our customers the assurance that we are dedicated to providing the best solutions to meet their needs. Our customers are the most important part of our business, so we have invested a significant amount of time into completing this intense process and we are pleased that our efforts have paid off," he concludes.
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