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IT governance needs a soft touch

By Fay Humphries, Events programme director
Johannesburg, 27 May 2005

Soft issues should not be neglected when implementing IT initiatives, say local industry experts.

"Good is actually a synonym for management best practice on a broad level. It is not just about control, although that is what most people think. That being said, the biggest enemy of good governance is inertia," says Johann Botha, ICT governance, business and technology integration and management principle consultant at Inobits Consulting.

Botha will join other local and international speakers at ITWeb`s IT Governance 2005 Conference at Gallagher Estate, Midrand, on 29 and 30 June. They will use case studies to demonstrate how best to approach the development, implementation, management and measurement of IT governance initiatives in various industry sectors.

Botha`s presentation will cover key success factors in service management. "Most organisations fail in improvement efforts because they do not address the soft issues - change means pain, and when change bites, people bite back!" he says.

Fellow conference speaker, Rob Payne, CIO at Trencor Services, who will look at practical methods of implementing IT governance, concurs.

"Having the necessary structures and frameworks alone will do little to achieve overriding governance objectives - it`s all down to the leadership of the organisation and the management of its various subunits because it is human behaviour and organisational culture that ultimately shape a winning team. And to build the right culture is the ultimate leadership challenge," says Payne.

Merwyn King, chairman of the King Committee on Corporate Governance, senior counsel and former judge of the Supreme Court of SA, will chair the event. In his opening address, King will cover the rationale behind the King I and King II reports, comment on the state of play of corporate governance in SA to date, and provide his perspective on the role of IT governance as part of a company`s overall corporate governance initiative.

For more information about the IT Governance 2005 Conference, click here.

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