Businesses need to consider their approach to systems management and how thinking more strategically can benefit them.
This is according to a recent report by Butler Group, entitled "IT Systems Management (Technology Comparison)".
"Organisational IT structures are often characterised by many different siloed teams of technical specialists," says Roy Illsley, senior research analyst with Butler Group and co-author of the report.
"These silos often drive the technology selection process in organisations, which to a large extent is governed by the existing skills within the IT department.
"This approach has created tensions between the requirements of the business users, and the capabilities to manage the technology of the IT department. The result of this siloed approach is that IT resources are locked into technologies, and organisations face expensive retraining or new hiring cost if technologies new to the organisation are selected."
Another study by the same group revealed 73% of participants expect a waning or flat IT budget in the coming year.
The economic conditions drive the careful allocation of IT resources, and Butler suggests three changes: Firstly, the IT department should have people that keep it up to date with the happenings on the business side. Secondly, the IT department should assume the role of arbitrator. Finally, the IT strategy and business strategy must correlate.
"Taking a holistic perspective to managing the organisation's infrastructure requires a different approach and one which many IT organisations are not equipped to adopt," it states.
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