ITcallout.com, the first completely National onsite IT support company focusing on the SME market, announces that its National client base has now exceeded 1000 countrywide and this within 2 months of launching.
The interest in the service arena has been way above expectation and this reiterates the fact that the South African market still wants and needs to see an engineer onsite when it comes to resolving most IT related issues.
ITcallout.com is a customer focussed IT support company taking into account the following factors:
100% Customer Satisfaction
One - Call Solution
On Site Support
Reliability
Resolution
Guaranteed Service
Professionalism
Accountability
These factors have contributed to a 100% customer retention factor, by far the highest in the market.
ITcallout.com offers a 24-hour a day, 7 day a week, 365 days per year service. This service carries a "No Cure, No Pay" guarantee and a 2 hour response countrywide. Their rates are competitive, travel is FREE with regions and their service levels are exceptional. They focus primarily on desktop and server software support and first-line hardware support.
ITcallout.com covers 13 major regions in South Africa.
Registering with ITcallout.com is free and allows access to log calls online and query current call status. You may also log calls via their National Toll Free iCall Desk at 0800 005 800.
For more information about ITcallout.com you may call them on their Toll-free number 0800 005 800 or peruse their website www.itcallout.com.
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