The Jasco group has appointed Ben Gunn as the product manager at Jasco's channel division in an effort to managing relationships with the company's key technology partners as well as internal and external stakeholders.
His role entails managing Jasco's DataVoice and workforce optimisation (WFO) product offering which includes providing product support to channel partners and their end-user customers.
This will involve driving product development, developing product strategies and marketing strategies as well as anticipating the clients' requirements, says Gunn.
In addition, it will require quantifying expected return of investment through providing best of breed solutions to Jasco's customers and channel partners, he adds.
Gunn will also assist channel partners to architect the appropriate voice recording solution for their front-office, back-office and radio network recording requirements.
His immediate plan is to drive customer awareness of the DataVoice Libra product range as a trusted, locally developed solution that addresses customer compliance issues, providing channel partners and their customers with local support and maintenance - at a local price.
I have an in-depth knowledge of the telecommunications/ICT market and the products used in both business enterprise and public applications, he adds.
"My career has given me a considerable breadth and depth of experience. I have served the role of product manager for many major telecoms suppliers successfully, says Gunn.
"With my combined IT and telecoms technical product, system and channel sales knowledge, I am able to advise on the best possible solution for channel partners and their clients."
He is an experienced product/marketing and channel manager with a strong technical and business acumen in the ICT industry.
"I have been in this industry in SA for over 25 years gaining vast experience from major enterprise telephony suppliers and contact centre and WFO suppliers in product management.
"This experience has given me particular skills that are relevant in today's fast moving technology business in the enterprise."
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