J.D. Edwards delivers customer relationship management solution; solidifies partnership with Siebel Systems

J.D Edwards & Company, the leading supplier of agile software solutions for E-Business, today announced the completion of product integration of J.D.

Edwards OneWorld with Siebel Sales Enterprise, under an agreement where J.D. Edwards is reselling Siebel Systems` market-leading sales applications to extend the Internet-enabled supply chain capabilities of its software suite. The partnership with Siebel Systems serves as a key component of J.D. Edwards` E-Business solution, delivering robust customer relationship management functionality that enables companies to personalize and extend business relationships by synchronizing traditional enterprise systems with Internet business models.

"The customer is the focal point of the Information Economy, and companies that deliver the highest levels of service will succeed," said Mike Evans, managing director of J.D. Edwards South Africa. "Through our partnership with Siebel, we are providing our customers robust sales and marketing applications within the agility of J.D. Edwards` E-Business platform to capitalize on new revenue opportunities and speed time to market. Our customers have the flexibility to select the solution that best fit their business models."

The integration of Siebel Systems` Web-based customer relationship management suite with J.D. Edwards` open and flexible enterprise platform OneWorld, enables joint customers such as Comdial Corporation to share information seamlessly throughout the enterprise, creating a rich and agile solution to capitalize on new business opportunities and achieve continuous return on investment.

According to Jamie Wells, director of information technology at Comdial, "Within our aggressive growth strategy over the next five years, our priorities include staying in closer contact with our customers and business partners after the sale, while also extending our supply chain via the Internet. We were attracted to the flexibility and interoperability of the J.D. Edwards/Siebel Systems solution, and the ability to implement and choose the functionality that best meets our E-Business needs. "

"J.D. Edwards and Siebel Systems are focused on one common goal: providing our customers with highly-configurable, powerful E-Business solutions for significant and rapid return on investment," said Tom Hogan, Vice President and General Manager, Global Channels, for Siebel Systems. "This partnership brings significant value to our mutual customers who will benefit from a cost-effective, seamlessly integrated, multi-channel E-Business solution."