Join the Inter-Tel revolution

Tellumat brings deep customisation, integration skills to multi-awarded range.
By DUO Marketing + Communications
Johannesburg, 07 Aug 2007

Tellumat Telecoms, the noted SA business comms technology company, with over two million ports sold in two decades, is converting rising numbers of SA businesses to Inter-Tel, whose product range and accolades span the full spectrum of market sectors, segments, applications and tech platforms.

Bennie Langenhoven, GM of Tellumat Telecoms, cites several recent wins that illustrate Inter-Tel's product depth and breadth, and Tellumat's customisation and integration skills - together enabling business voice solutions that provide real return on investment across the board.

These include direct marketing firm Flexicell (a call centre that took on Inter-Tel's converged Axxess platform and numerous call applications), JMJ Associates (a management consultancy that wanted integration with its global comms platform), and several enterprise comms implementations for retailers, car dealerships and a luxury goods club.

Tellumat has the exclusive distribution agency across sub-Saharan Africa for the entire range from Inter-Tel. The close cultural fit between distributor-integrator Tellumat, and its principal Inter-Tel, was recognised from the outset, says Langenhoven.

"While Inter-Tel is known in the US, and increasingly also globally, as a value and performance-underpinned alternative to the networking incumbents, boasting extensive R&D activity, Tellumat itself has deep integration and customisation expertise."

He notes that Inter-Tel's systems, covering small and medium-sized businesses right through to high-end enterprise needs, support an open interface, enabling seamless integration to enterprise apps, including ERP and CRM.

Moreover, the range covers a full portfolio of pure IP soft-switch platforms through to hybrid IP-with-TDM backplane solutions, allowing companies in various stages of their journey towards IP to taste the full converged Inter-Tel/Tellumat difference, at far less than the cost of other vendors' equipment.

Inter-Tel's recent awards include:

2007 Internet Telephony Magazine and Customer Interaction Solutions - Product of the Year - for Inter-Tel's 7000 Communications Systems and Contact Centre Suite v 4.0. ITM chose the 7000 for its pure standards-based architecture, and CIS commended its enhanced capabilities that address SME business drivers. Serving businesses with up to 2 500 users per site, the 7000 will hit SA shortly, available exclusively through Tellumat.

2007 Comms Business Award - Most Innovative Product for the 7000 Series. Fighting off stiff competition from the likes of Cisco, Avaya and Siemens, the 7000's feature-rich multimedia communications, SIP standard architecture, presence management, real-time, seamless collaboration and powerful network survivability stood out.

2006 Frost & Sullivan IP Enterprise Communication Applications Product - Portfolio of the Year - for demonstrated excellence in new products and technologies in the SMB segment. "Inter-Tel is recognised for innovation in offering a complete portfolio of emerging communication and technology products in this segment."

2005 Internet Telephony Magazine - Product of the Year for the Inter-Tel 5000 Network Communications Solution, for technological advancement and application refinement. In addition, Inter-Tel won the Editor's Choice Award for its insightful case study on the installation of a converged comms system at Ubisoft, an international gaming developer.

2005 Frost & Sullivan Award - Best Bang for the Buck in the North American SMB messaging market, for the value proposition that Inter-Tel's telephony and messaging solution provides to SMB customers (performance, features and competitive price point).

2005 Frost & Sullivan Award - Enterprise communications, customer value enhancement for productivity gains (as opposed to mere operational expense reduction) of Inter-Tel's collaboration tools, notably its unified communicator product. "Even as the company pursues new strategies, Inter-Tel remains committed to constantly refining the end-user experience by adding new features."

Inter-Tel's business communications and applications product portfolio can be viewed at:



Tellumat is an innovative, black empowered, South African technology company that has achieved a BBBEE Status Level 4 rating, defined as "Superior Contributor to BEE" in terms of the DTI's Codes of Good Practice. It consists of three trading divisions: Communications, Defence and Contract Manufacturing; and two subsidiaries: SIMpill and Sia Solutions. Tellumat services three primary market areas, namely wireless voice and data communications, defence communication systems and high precision electronic and mechanical manufacturing. Tellumat is a world-class business focused on innovation, offering our customers dynamic and competitive technology products and services. We focus on understanding our customers' needs and forming long-term strategic alliances with like-minded enterprises worldwide. Please visit for more information.

Editorial contacts

Maria Oosthuizen
DUO Marketing + Communications
(021) 683 8223
Bennie Langenhoven
Tellumat Telecoms
(021) 710 2375